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Office Administrator

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A truly fantastic opportunity to join our successful and fast growing Letting & Estate Agency with a network of 85+ Agency offices throughout the UK.

We are looking for a **Office Administrator (Maintenance admin) **to work closely with the team at our branch in the heart of **Lancaster city centre**.
- Dealing with any maintenance issues as required when reported to the office
- Dealing with any maintenance issues reported by colleagues following property inspections
- Attending property inspections if required
- Identify and establish whether issues can be fixed remotely, or a site visit is needed
- Operate as a first point of contact between landlords, tenants and contractors
- Maintaining a great relationship with our pool of contractors
- Ensuring all maintenance works are completed within budget and agreed time frames
- Input maintenance reports and data into the internal system
- Ensuring all properties are compliant with current legislation including the booking of relevant certificates, and inputting the data once received
- Reporting all inspections to landlords
- Managing your own diary, administration and filing
- Dealing with general telephone enquiries and booking of appointments
- Provide quality levels of customer service in line with company expectations

Hours are Monday to Friday 9am to 5pm. You may be expected to cover an occasional Saturday to cover for staff holidays.

CVs to be submitted for the attention of Emma Wood.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Lancaster: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 26/07/2023
Expected start date: 14/08/2023