Gp Surgery

2 weeks ago


London, United Kingdom Penrose Health Full time

**Our Patients Need You**:
At Penrose Health, our mission is to provide **the best healthcare** to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives

**The job**:
You will be working with our front-line clinical teams to support the delivery of the highest quality primary care service to our patients. More specifically, you will be responsible for helping to maintain a friendly but effective first-line of patient contact, deal with patient tasks appropriately, follow our systems and protocols and keep the practice presentable and safe.

Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations. You'll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times.

**Details**:
**Location**: Opportunities available at sites across South East London i.e. Penrose Surgery & Maddock Way (SE17 3DW), Nightingale Surgery (SE12 8NP), Kingfisher Medical Centre & Surrey Docks (SE8 5DA) Deptford Surgery (SE14 6TJ) and Knights Hill Surgery (SE27 0DF)
**Hours**: Ideally full time (37.5 hrs) ; part time applicants also considered (minimum 30 hrs)
**Salary**: £20,530 - 23,463 WTE depending on experience

**About you**:
**About us**:
We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach - bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.

With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.

We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well

As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.

On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work

Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus

Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group - we really are a family.

**All our team are enthusiastic, friendly and we want to make a real difference to our patients - come and be a part of the team


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