Gp Admin/receptionist
2 weeks ago
**Duties and Responsibilities**
**Telephone Duties**
- Making appointments
- Taking requests for prescriptions
- Giving out results
- Ambulance transport bookings
- Home visit requests
- Deal with general enquiries and complaints
- Contacting other providers
**Reception Duties**
- Register new patients and temporary residents
- Greet and direct patients and visitors
- Making appointments
- Handing out prescriptions
- Ensure outstanding queries are explained and handed over to next shift, as necessary
- Respond to needs of doctors and nurses during surgery
- Collect payments from patients for non-NHS services
- Deal with general enquiries and complaints
- Filing
- Scanning
- Other Admin duties as requested by Doctors
**Prescriptions**
- Dealing with requests for repeat prescriptions
- Raising prescriptions as per Practice protocols
- Dealing with queries relating to repeat prescriptions
**General**
- Input and extract information from Practice computer system
- Observe health and safety guidelines at all times
- General housekeeping (e.g. keeping reception and waiting areas tidy)
- Any other reasonable duties as necessary
**Requirements**:
- Experience of working in the NHS and previous reception experience a bonus.
- A minimum of 1 years experience as a Medical Receptionist/ Clinical Administrator preferred
- Good team working skills
- Computer skills in Microsoft including Word, Outlook and Excel.
- Polite, friendly and discreet
- Patient focused
- Punctual
**Part Time Hours**
22 hours a week, both morning and afternoon shifts. Morning shift 07:30-1:30pm afternoon shift 1:30-6:30pm 4 days a week. Flexibility of days would be a bonus.
**Job Type**: Part-time
Pay: £11.44 per hour
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Administrative experience: 1 year (required)
Work Location: In person
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