Customer Support Agent
3 weeks ago
About Us
We are currently recruiting for a pharmaceutical company as a Customer Service Advisors on a temporary basis for a 6-month temporary contract starting on 18th March 2024. This is an exciting new opportunity for someone who is a problem solver, quick thinking and can thrive in a busy role and bilingual in English and French.
You will be taking calls from customers answering questions or addressing any concerns they may have in-respect of the Vision Care products required. Your duties will include handling many inbound and outbound calls to and from customers and updating them on their orders, listening to customers' needs or issues and providing helpful solutions to their problems.
Key Details
This is a French and English speaking role - Must be fluent in French and English (written and spoken)
**Salary**: £23,556,00 year - Monthly paid (Equates to an hourly rate of £12.08)
**Schedule**: 37.5 per week - Monday - Friday 08.00 - 17.30
**Contract length**: Temporary Contract starting from 18/03/2024 for 6 months (might be extended)
**Training**: Full paid training provided for 4 weeks onsite, Monday to Friday 9:00 to 17:30
**Production**: Working on site for minimum 3 weeks after training and then hybrid model based on needs: 1 day a week in the office and for training needs.
**Equipment**: Laptop provided
**Expected start date**: 18.03.2024
The Perks
5-minute walk from Kingston station & bus stop
Family friendly hours | Monday to Friday 8am to 5.30pm
We aren't Customer Facing so it's an Individual Casual dress code
Monthly engagement events and competitions
Genuine career opportunity to move through the business in the UK or abroad
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