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Administrative Support Secretary

4 weeks ago

Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

There is an exciting opportunity for a band 3 administrative support secretary to join our small dynamic Rheumatology Team. The job will support the Rheumatology Nurses and the development of the patient helpline. Work with the team to co-ordinate drug education appointments, follow up appointments and co-ordinate the urgent assessment clinics.

There are plans to expand this service in the future so require an enthusiastic, hardworking band 3 to join our team.

The Rheumatology Administrative Support Secretary will work with the Rheumatology workforce to support our service users, they will co-ordinate clinic appointments for patients requiring drug education or urgent assessment. They will take calls from patients on our dedicated adviceline, triage the call and redirect the patient to the most appropriate contact or add them to the nurses daily calls.

They will work along side our other Rheumatology administrative support secretary, to ensure the service runs efficiently and meets the needs of the patients.

**They must ensue that they work to**:
- **Trust Values & Behaviours**: - Responsibility for upholding the agreed set of values and accountable for own attitude and behaviour

Rochdale Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place destined to be different. Rochdale puts co-operation and co-design at the forefront of its health and social care. This is the place with community based integrated care at its heart. Rochdale Infirmary, and the adult and children’s community services across Heywood Middleton and Rochdale, consists of professionals from health, social and voluntary sectors. A place leading the way in life-enhancing, integrated care.

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