Support Worker

4 weeks ago

Westminster, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004642
- Date posted
- 04/04/2023
- Application closing date
- 04/05/2023
- Location
- Westminster
- Salary
- £24,856.00 per annum
- Package
- 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Support Worker**:

Job description
- We’re looking for a kind, compassionate and resilient **Support Worker** to join our **Homelessness** service in **Westminster**. No personal care or experience is required, just the right values.

**£24,856.00 per annum, working 40 hours per week. **_Benefits include 25 days Annual Leave, pension schemes, _**_staff discou_**_nts, healthcare and career progression._**

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Edward Alsop Court provides accommodation for men over 50 with complex needs around health, mobility, alcohol use, or personality disorder. There are 15 self-catering beds for men over 35 with low needs, to prepare them for independent living. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. EAC implements and promotes supporting people out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder.
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:
The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of support workers, specialist support workers and night workers.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities,the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin’s, St.Mungo’s, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

**About you**:

- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/ Manager.
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories.
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users.
- To induct new clients in line with the service policy.
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on.
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment.
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures.
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation.
- Advising service-users on benefits and financial difficulties.
- Conducting face to face interviews and assessments to assess service-users suitability for the service.
- Supporting service-users to set personalised goals in the form of a support plan.
- Ensuring ongoing assessment and management of risk assessments with service-users.
- Involving service-users in the development, design and delivery of the service.
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date.
- Conducting Health & Safety checks.
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let.
- To ensure that rental income is maximised by filling voids promptly and in line with the service’s policy.
- To liaise with Housing Benefit and the Dep

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