Support Worker

3 weeks ago

Westminster, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004880
- Date posted
- 29/06/2023
- Application closing date
- 28/07/2023
- Location
- Westminster
- Salary
- £24,856.00
- Package
- Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Support Worker**:

Job description
- We’re looking for a kind, compassionate and resilient
**Support Worker** to join our
**Homeslessness** service in
** Westminster.**

**£24,856.00** per annum, working
** 40 hours** per week.
_Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression._
Want to feel like you’re part of one team? You’ll feel at home here.
- Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

- Specific details about the service and team. If individual care role - details about the person.

- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
- **What you’ll do**:

To enable vulnerable people living in a variety of different tenures to manage their tenancies / licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

- As a Support Worker you will provide support to customers to help them develop the life skills, they require to meet the assessed needs of the customers in the service. In some services, this will include providing physical, domestic, emotional, and social care. You will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

- Support Workers will have a caseload of customers, for which they are responsible.
- The service offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

- Staff receive monthly reflective practice and debriefs after any serious incidents.

- We have an on-site Psychologist 2 days per week, An on-site Social Worker 1.5 days per week and a Nurses Clinic on-site 4 days per week. With a GP clinic once a week in the service.

- We also have external support from Turning Point and CGL to support our customers with their substance misuse.
- **Key Accountabilities**:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead’ Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

**About you**:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Ap

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