Transformation Lead

4 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
Reporting to one of our Senior Transformation Leads this role will work in collaboration across the Transformation Team, and key stakeholders across the University, the Transformation Lead will act as the day-to-day ‘business owner’ for projects, or specific deliveries, within the Transformation Portfolio. We’re looking for someone with leadership experience within complex multi-year change initiatives. The role holder will have significant experience within programme and project work, be able to adapt their approach depending on the challenges in front of them.
An inspirational and outcome-focused individual, their purpose is to keep projects on track, working alongside a cross-functional group of stakeholders from across the University to inform, influence and shape projects that deliver measurable benefits. Adept at working as a leader, matrix managing resources from diverse backgrounds and able to create a cohesive project team aligned to the transformation task and delivery of agreed outcomes and benefits.

**Main Duties and Responsibilities**:

1. Lead deliverables within our large-scale, multi-year transformation programmes, acting as the day-to-day ‘business owner’ or decision maker. Ensuring that project plans, budgets and resources are in place aligned to the strategic nature of the change.
2. Meaningfully input into both business cases and compelling cases for change to influence senior leaders to support the execution of change. Good influencing and storytelling skills, able to engage diverse stakeholders, crafting effective messaging, to the appropriate audience, that drives forward transformation projects and change.
3. Facilitate the diagnosis, design, and creation of innovative and sustainable solutions to achieve project benefits, including improved service excellence and/or more effective use of university resources. Demonstrating a data-led approach to create actionable insights, utilising industry-leading thinking to shape solutions fit for the future.
4. Bring together cross-functional teams, in a matrix management structure, on a range of projects.
6. Leading real and effective stakeholder engagement bringing people with us on the journey and being an advocate for change across the institution.
7. Create and embed change utilising the University of Glasgow’s Change Framework, working closely to nurture strategic partnerships with People and Organisational Development, Finance, Information Services, Colleges & Schools and others to ensure effective shape and deliver broad-scale transformational change. Adept at implementing a variety of different change solutions across, people (organisation), process, technology and data.
8. Escalating at the right time for support, decisions or intervention where needed to Senior Leadership - both within the Transformation Team and our governance forums e.g. Transformation Board.
9.The Transformation Lead must be able to impact the organisation not only through their influencing & leadership skills but by taking personal ownership for the delivery of measurable results. They must be able to garner respect from individuals or teams and be willing to get their hands dirty in getting the job done.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**:

A1 Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles.
A2 Highly developed knowledge and understanding of change and/or change management methodologies.
A3 Demonstrable knowledge and understanding of transformative change and improvement projects in complex environments.

**Desirable**:

B1 Relevant Technical/Professional Improvement or Change Qualifications (e.g. Lean/Sigma/Operational Excellence/Change/ or Transformation Accreditation).
B2 Strong understanding of Higher Education organisations, purpose, and infrastructure.
B3 Deep understanding of organisational dynamics, psychology, and social and behavioural science.
B4 Recognised Certifications in either Coaching (ICF), Facilitation (IAF) or Organisation Development.
B5 Recognised certifications in project management disciplines (Agile, Waterfall).

**Skills**

**Essential**:

C1 Solid skill in leading diverse types of change across different teams and organisational boundaries in a variety of sectors.
C2 Effective communication and influencing skills, to interact effectively with a range of internal stakeholders over whom you have little or no direct authority across diverse functional areas.
C3 Highly credible communicator with a strong ability to influence and persuade management teams of appropriate courses of action that may have University-wide implications.
C4 Leadership skills to shape and execute complex projects with working experience of effective project manageme

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