Senior Associate, Surveys

2 weeks ago

London, United Kingdom Gerson Lehrman Group Full time

The Survey Team is responsible for the end-to-end delivery of market research projects across various industry verticals, population geographies, and client types. The Survey Team drives the execution of multiple research projects per month. This position requires meticulous attention to detail, the ability to prioritise and multi-task, excellent written and verbal communication skills, a keen analytic outlook, as well as a passion for creative problem solving, client service and project management.

GLG is seeking a highly-motivated and enthusiastic **Survey Senior Associate** to join the Survey Team in London, which sits within the Public Equities and Credit unit at GLG. This individual will collaborate with GLG Client Solutions and Business Development professionals as well as GLG’s sophisticated client base with a focus on financial services institutions, investment banks, hedge funds and credit corporations.

The Survey Senior Associate will be responsible for the creation and execution of market research projects that help clients qualify and quantify industry/market trends through commercial assessments, product forecasting, and general marketplace analysis.

**Specific responsibilities include (but are not limited to)**:

- Navigate market research requests with complex requirements and client-specific preferences
- Design and facilitate customised market research projects targeting specialised topics and populations
- Oversee data collection, quality review, manage quotas/ targets, liaise with third party vendors and manage project budgets and timelines
- Establish and build strong working relationships with colleagues, partners, and clients
- 1-3 years of market research and survey design experience, including experience with online survey platforms
- Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
- Familiarity with a variety of industry areas, including, but not limited to: Utilities, Energy, IT infrastructure and licencing, OEM’s Aerospace, Mining, Financial Services, and Consumer Goods
- Demonstrated experience with questionnaire and survey writing/programming (e.g. experience with Decipher)
- Experience analysing results and/or communicating market research results to stakeholders
- Superior writing, logic and interaction skills; including oral and organisational skills
- Proven ability to work in a rigorous, fast-moving environment
- Excellent conceptual and analytic skills
- Ability to handle multiple tasks and prioritise, identify and solve problems
- Strong problem-solving skills
- Bachelors degree or above or equivalent work experience
- Full business proficiency in English

**Career Progression**:
12-24 months after consistent high-quality end-to-end delivery and quality of relationship management, Senior Survey Associates typically progress onto Survey Manager roles where you are responsible for your own book of business, managing client relationships and increasing account management responsibilities.

**What we offer**:

- Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)
- Global tuition reimbursement to support GLGers who want to continue their professional education
- A great team atmosphere with socials, off site activities and sports teams to join
- An opportunity to contribute to GLG’s Social Impact Partners Programme

**About GLG / Gerson Lehrman Group**

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

**EEO Policy Statement**:
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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