Customer Service Advisor
6 days ago
Area
Telford
Job type
Permanent
Salary
Up to £24,400 depending on experience. Benefits - 28 days holiday including Bank Holidays, Pension and Cashback healthcare scheme
Reference
DE25894
Date added
Wednesday, 7th Feb 2024
This is a fantastic opportunity to join a well
- established and successful company in Telford. This is a permanent Customer Service Advisor role working for a UK subsidiary of an international company. Working in a small and friendly team you will play a pivotal role in supporting customers with their requirements.
**Responsibilities and duties will include, but not limited to**:
- Handle incoming and outgoing telephone calls with customers placing orders or requiring advice on products
- Process orders and queries through the system
- Investigate queries regarding returned or warranty items
- Updating customer details in the CRM system when required
- Producing quotes for Sales Representatives or Customers
- Gain full working knowledge of products and services
- Other office/admin duties as required
**Skills and Experience**
To be considered for this opportunity you will have worked in a similar office based customer service orientated role previously. You must possess a confident outgoing personality and have an excellent telephone manner. Knowledge of SAP is desirable but not essential.
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