Customer Service Advisor

2 weeks ago


Telford, United Kingdom Prince Personnel Full time

Up to £24,400 depending on experience | Ref: DE25894

Contract: Permanent

First advertised: Tuesday, 23 Jan, 2024

**Contact**:
**Darren Evans**:
**Area**: Telford

**Job type**: Permanent

**Salary**: Up to £24,400 depending on experience

**Hours**: Monday - Thursday 8:30am-5:00pm, Friday 8.30am - 4.00pm

**Reference**: DE25894

**Date added to website**: Tuesday, 23 Jan, 2024

**Description**:
This is a fantastic opportunity to join a well
- established and successful company in Telford. This is a permanent Customer Service Advisor role working for a UK subsidiary of an international company. Working in a small and friendly team you will play a pivotal role in supporting customers with their requirements.

**Responsibilities and duties will include, but not limited to**:

- Handle incoming and outgoing telephone calls with customers placing orders or requiring advice on products
- Process orders and queries through the system
- Investigate queries regarding returned or warranty items
- Updating customer details in the CRM system when required
- Producing quotes for Sales Representatives or Customers
- Gain full working knowledge of products and services
- Other office/admin duties as required

**Skills and Experience**

To be considered for this opportunity you will have worked in a similar office based customer service orientated role previously. You must possess a confident outgoing personality and have an excellent telephone manner. Knowledge of SAP is desirable but not essential.



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