Ppu Inpatients Administration Coordinator

3 weeks ago


Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
The Private Patients Unit is seeking an experienced Private Patients Inpatient Administration Coordinator with excellent communication skills who is customer focused with previous private inpatients coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Inpatients Administration Supervisor, you will be responsible for administering the Private Patients Unit’s inpatients’ services and reception daily functions.

Working a variable rota that runs Saturdays to Mondays from 7am to 8pm, you will be responsible for manning the inpatients’ reception and carrying out the daily administrative functions including inpatient and theatre bookings as well as insurance authorisations. You will engage with; patients, consultants, referrers and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service. You will be responsible for covering for the Private Patients Administration Coordinator

You will have a working knowledge of Compucare, Cerner, CRIS, EDRM, IRRIS, EPR and Microsoft Office

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education and Competencies**:
**Essential criteria**:

- Degree level qualification or equivalent experience
- English and Maths at GCSE level or equivalent

**Desirable criteria**:

- Courses / further study attended to demonstrate evidence of personal development

**Experience**:
**Essential criteria**:

- Previous experience of working in a front of house customer facing environment in a private healthcare environment
- Substantial experience in a customer service environment
- Understanding of the requirements regarding patient confidentiality

**Skills and Aptitiudes**:
**Essential criteria**:

- Excellent written and verbal communication skills
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Highly numerate and Comfortable discussing payment requirements with patients
- IT competent user of appropriate systems; Microsoft Office Applications, Cerner, Compucare, IRRIS, CRIS, PACS, EPR, EDRM
- Team worker

**Personal Qualities**:
**Essential criteria**:

- Flexible (post holder will be required to work shifts)
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff

**Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.



  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The Private Outpatient Coordinator is responsible for the efficient coordination of all private outpatient services across the Lyndhurst Rooms (Private Outpatient Clinic), Travel Clinic, 12th Floor Outpatient Clinic and relevant support services such as Radiology & other diagnostic tests and pharmacy. The post holder will book and...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The Private Patients Unit is seeking an experienced Private Patients Inpatient Administration Coordinator with excellent communication skills who is customer focused with previous private inpatients coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Inpatients...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Main duties of the job:The Private Patients Unit is seeking an experienced Private Patients Inpatient Administration Coordinator with excellent communication skills who is customer focused with previous private inpatients coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Inpatients...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: Working a variable rota that runs Saturdays to Mondays from 7am to 8pm, you will be responsible for manning the outpatients’ reception and carrying out the daily administrative functions including bookings on a weekly rota basis. You will engage with; patients, consultants and external providers as well as staff members across...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The post holder will provide front of house reception cover, check patients in and out for appointments and admissions, provide general customer service and enquiry handling to all stakeholders, book and coordinate admissions and outpatient appointments, manage bed boards across Compucare and Cerner, take payment, organise...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Main duties of the job:The post holder will provide front of house reception cover, check patients in and out for appointments and admissions, provide general customer service and enquiry handling to all stakeholders, book and coordinate admissions and outpatient appointments, manage bed boards across Compucare and Cerner, take payment, organise insurance...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic, self-motivated and experienced Senior Physiotherapist to join our Therapy Services in Private Patient's Unit based at the Royal Free Private Patient's Unit (PPU) offers a diverse range of specialities including; long term/complex neurological conditions, respiratory, elderly care,...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    The post holder is responsible for the assessment of care needs for all patients, ensuring appropriately planned care is both implemented and evaluated. To provide specialist advice without direct supervision and to lead the multi-disciplinary team in the absence of the Team Leader. To assist in the leadership and development of an identified group of...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    The post holder is responsible for the assessment of care needs for all patients, ensuring appropriately planned care is both implemented and evaluated.To provide specialist advice without direct supervision and to lead the multi-disciplinary team in the absence of the Team Leader.To assist in the leadership and development of an identified group of...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Main duties of the job The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Main duties of the job The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination...


  • Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Main duties of the job The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and...

  • Sales Coordinator

    1 week ago


    Hampstead, United Kingdom Savills Full time

    We're looking for a confident and enthusiastic individual to provide administration and support to our Hampstead Sales team. **Role Overview** The Sales Coordinator is responsible for all of the administrative components associated with marketing a property for sale, through to the successful completion of the transaction. You'll also be responsible for...


  • Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The post holder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time...


  • Hampstead, United Kingdom Aster Group Full time

    Central and Cecil Housing Trust, part of Aster Group, provides safe and affordable homes for people over 55s in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. Today, Central and Cecil supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a...


  • Hampstead, United Kingdom Spencer and James Full time

    Spencer and James have partnered with a leading Property Agent to recruit an Operations Coordinator to work from their Hampstead Office. Role will include: - Weekly report generation for use amongst our sales teams so they can leverage new business. - Spot checking of completed documents with our lettings and management department and following up to...


  • Hampstead, United Kingdom Aster Group Full time

    Central and Cecil Housing Trust, part of Aster Group, provides safe and affordable homes for people over 55s in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives.Today, Central and Cecil supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a...


  • West Hampstead, United Kingdom Equans Full time

    **Requisition ID**: 55103 **Domain**: Facilities Management/Technical Services Management **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for a Facilities Coordinator to join our team based in West Hampstead NW3 on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits...