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Service Advisor

3 months ago

Newtownabbey, United Kingdom Sleator Plant Full time

As we enjoy continued growth, a role is being created for a Service Advisor to join our very successful Aftermarket Team.

As the Service Advisor working for one of the leading plant dealerships in Ireland you will be an integral part of the team supporting the Service Manager in planning and organising staffing and workflow and will support the overall service function.

Sleator Plant offers you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.
The person will be accountable for provide excellent customer service within the service department and ensuring that exceptional customer service standards are maintained and exceed customer expectation.

You will be able to demonstrate the following skills and experience:
**Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone**
Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
**Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives**
Excellent organisational skills in a customer service environment

You will be working to ensure every point of customer contact is a success and will work towards customer first behaviours in every aspect of your role. You will ensure that standards are maintained and that the customer is attended to within agreed timescales, telephone enquires answered within agreed rings and customer satisfaction is met.

8am to 5.00pm (Monday to Thursday) with 4.30pm finish on Friday Salary: Very Competitive with top of the range benefits
Deadline: Friday 19 April 2024 (5pm)

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person