Parts Advisor

6 months ago


Newtownabbey, United Kingdom TRP Services 2 Full time

Our Client is passionate about bringing a professional experience and service to its valued customers. They strive to offer a first-class customer experience through its staff by delivering four key elements: commitment, understanding, trust and honestly, to ensure a business partnership that stands the test of time.

PERMANENT OPPORTUNITY
- 42.5 Hour Working Week. Monday / Fri. 8am-5pm / half hour lunch not paid.
- Overtime is paid at 1.5. As and when the company Require it.
- Attendance Bonus Paid yearly at Xmas of £520 once here a full year Jan to Dec. Any sickness £52 deducted day 1 and £2 thereafter. [£60 a week.]
- Enrolled in a company Health Care Scheme.
- Holidays are the x8 Stat Days and then 21Days floating. / Additional Leave Entitlement with Service.
- Salary DOE. In around £12.60 atm.

**Job Role Purpose**: As a Parts Advisor you will be responsible for the effective management of customer orders, ensuring smooth flow of jobs through the workshop by pre-picking parts and accessories, whilst ensuring stock levels are regularly replenished.

Dealing with in-bound and out-bound telephone enquiries, walk in customers and internet enquiries.

Customer care is central to our business; therefore, you will be committed to achieving full customer satisfaction by completing each task accurately and skilfully.

**Skills & Experience Required for the role**:
Committed to providing an excellent service to customers and is competent in vehicle technology and service.

Experience of working in commercial Vehicle / or dealerships and have a positive, can-do attitude.

Possess excellent communication and interpersonal skills as well as being able to work under pressure

Experience of working in a busy parts environment with the ability to use multiple systems with a working knowledge of administrative procedures.

Computer literate and possess a good working knowledge of MS Office.

Stock control experience

Previous experience in a Parts or Service advisor role would be desirable.

**Benefits**:
Competitive Salary, Health Care Plan, On-Going Training, Possibility of Career Progression, Attendance Bonus, Death in Service Plan.

TRP _**“The Right People”**_ are Recruitment Agency acting on behalf of our client.

TRP _**“The Right People”**_ are an Equal Opportunities Employer.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Newtownabbey (required)

Work Location: In person


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