Parts Advisor
5 months ago
**Mercedes-Benz Parts Sales Advisor**
Be a “Part of something” within a premium brand M-B Truck and Van are looking for a Parts Sales Advisor to work in our Mallusk dealership.
**Shift pattern**: 39 hours per week
Monday to Thursday, 08:30 - 16:45 & Friday 08:30 - 17:00 (39 hours)
Saturday overtime working will be on a rotational basis; 08:30 - 12:30, when competent 08:30 - 17:00 on a rotational basis.
**Job Background and Purpose**:
- To handle all customers/prospective customers in a prompt, helpful and efficient manner both on the telephone and in person
- Communicating with customers, giving product advice along with promotions and offers
- Identifying and sourcing Mercedes-Benz commercial vehicle parts, processing orders in a timely and accurate manner
- Upsell products and vehicle parts accessories
- Locate unavailable items from other suppliers and arrange for delivery
- Assist with stock management and with general parts department duties
- Delivering excellent customer service to both internal and external customers
**Aptitude, Values & Work Ethic**:
- Positivity with the desire to learn and develop within the dealership
- A passion for vehicles
**Essential**:
- Experience within a similar role within the motor industry
- IT literate with the ability to use Microsoft Office and navigate parts catalogues
- Excellent accuracy and attention to detail
- A good team player with the ability to work on your own initiative
- Commitment to delivering customer excellence
**Desirable**:
- Experience of using Kerridge/CDK or a dealer management system
**Benefits**:
- Competitive salaries with a clear pay structure in place as you develop
- Annual leave entitlement that increases with service
- A friendly face-paced work environment
- Continued Mercedes-Benz accredited Training & Development to include Electric Vehicle Technical Training
- Employee activities & events to recognise going the extra mile
- Group profit share scheme
- Death in service benefit
- Weekly contracted working hours of 39
- Overtime opportunities
- On-site car parking
- **MBNI are an Equal Opportunities Employer**_
**Job Types**: Full-time, Permanent
**Salary**: £11.00-£12.60 per hour
Expected hours: 39 per week
**Benefits**:
- Bereavement leave
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Newtownabbey (required)
Work Location: In person
Reference ID: PARTSADV0324
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