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Business Support Officer

3 months ago

Braintree, United Kingdom Braintree District Council Full time

Job description

An exciting opportunity has arisen for a Business Support Officer to join our Operations team.

The post holder will lead a team that provides a range of technical administrative duties as well as support with the commercial waste contracts and internal/external service level agreements, (SLAs).

Taking a lead on the day-to-day management of the team, you will be responsible for the supervision of employees, including performance and absence management, staff development and team building.

You will ensure a smooth and efficient delivery of services, support the Contracts and Projects Manager in maintaining and developing SLAs and contracts and provide administrative support to the Unit Managers, as well as co-ordinating and collating all Operations performance data for updating Pentana on a monthly and quarterly basis.

Your essential skills will include negotiating and influencing, together with an ability to think creatively to develop processes, and procedures to maximise business efficiency. You will also possess strong communication skills, enabling you to provide professional technical advice and guidance to support front line managers.

At operational level, you will have the ability to focus on the key issues, identify appropriate solutions and ensure compliance with corporate and legislative requirements; and at Strategic level, you will have experience in building/nurturing partnerships with other organisations.

This is an exciting opportunity to be involved in the management and operation of a local authority frontline service.

To be successful in joining our management team you will need to be a team player with strong interpersonal and organisational skills and an enthusiastic approach to challenges.

In return, you’ll receive a competitive salary, benefits and a commitment to your continuing development.

**Why choose Braintree District Council?**

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative, innovative and forward thinking approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:

- Competitive pay and benefits
- Flexible working
- Free parking
- Local government pension scheme
- Learning and development for all staff
- Staff discounts at local businesses
- Staff recognition schemes
- Extensive health and wellbeing programme including discounted gym membership

**Interview date: Week commencing 8th January 2024