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Regional Office Manager

2 months ago


Braintree, Essex, United Kingdom Recruit Wealth Ltd Full time
Regional Office Manager Opportunity

We are seeking an experienced Regional Office Manager to join our client's South East offices and teams. This is a key role that will play a crucial part in the day-to-day management of the back office teams and area offices.

Key Responsibilities:
  • Line management responsibility for the back office teams
  • Ensure all staff maintain client records on the company software accurately and compliantly
  • Ensure high levels of performance by the office staff, providing them adequate coaching and guidance
  • Oversee training of new employees, completing inductions and setting objectives
  • Check, monitor and ensure back-office team processes and procedures are adhered to
  • Allocate tasks and assignments, monitoring performance
  • Monitor relevant KPIs and act upon the data, ensuring that the results are measured against standards
  • Provide relevant feedback on procedural and operational efficiency
  • Day to day management of external suppliers
  • Assisting in the recruitment of back-office team members
  • Facilities Management
  • Input into future strategy of the area's offices structures
  • Keep abreast of new industry developments and research the market to ensure that knowledge is current
  • Keep up to date with financial products and legislation and comply with all industry rules and regulations
Requirements:
  • Minimum 3 years of people management experience
  • Good working knowledge of IO, with experience of provider platforms
  • Excellent planning, organisational and multi-tasking abilities are essential
  • Excellent communication skills at all levels
  • Ability to produce concise business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
  • Analytical and problem-solving skills
  • Flexibility/ adaptability to cope with change
  • Confident with IT and office software packages including Teams, Outlook, Word, Excel and PowerPoint
  • A team player with a positive attitude

This role will suit an experienced current Office Manager, Senior Support, Team Lead Administrator who can evidence managerial qualities. Offices are Hertfordshire and Essex, being able to commute/travel to these offices during the working week are essential to be considered further.