Administrator (Financial Adviser Support)

7 months ago

Bury, United Kingdom Cheetham Jackson Ltd Full time

**Administrator (Financial Adviser Support) Role**

**Up to £22,000**

**Hours: Monday - Friday 9am - 5pm (35 hours a week)**

**About us**:
Cheetham Jackson is a well-respected financial services company. Our focus is on helping clients achieve their aims, goals and objectives, we do this by providing financial advice delivered in a way that makes them feel heard and taken care of.

You will be joining us in an exciting chapter of growth in our established Bury office. We want to make a positive impact on the people with whom we work - both inside and outside of the company. We are looking for brilliant people who fit with our culture and values and who can help to write the next chapter of our story.

**The Opportunity**:
We seek to appoint an administrator, who will work alongside and support a small team of Independent Financial Advisers, supporting the delivery of flawless administrative services to provide a singularly brilliant client experience.

This role will be based in our Bury office, but there may be occasions where you'll be expected to travel to our other office based in the North West for annual leave cover.

**Person Specification**:

- Excellent verbal and written communication skills across all mediums, to include Microsoft Word and Excel along with in house IFA systems and provider websites.
- Ability to prioritise and organise own workload.
- Ability to work well in a small team and demonstrate a high standard of client experience and a desire to help others.
- Excellent telephone manner and interpersonal skills.
- High attention to detail and accuracy.
- A responsible approach, with a willingness to take ownership of matters that arise and deal with them effectively.
- Adaptable and able to self-manage time.
- Great organisational skills.
- Flexible approach to work environment, with a willingness to travel to our other offices

**Duties and Responsibilities**:

- Efficiently process all administration relating to new/existing business and servicing queries.
- Liaising with providers and the wider business to request information, as necessary.
- Producing valuations and preparing client packs in advance of client meetings.
- Preparing suitability letters.
- Analyse and action the results of reports.
- Respond to written and telephone enquiries from clients and providers.
- Maintain client records within the back-office system in an orderly and comprehensive manner.
- Ensuring all required documentation is always on file.
- Ensuring all meeting follow-up work is completed within agreed timescales.
- Working within compliance framework.

Experience within a financial advisory firm or within any of the following sectors is desirable, but not essential: retail banking, trainee paraplanner, administrative assistant, pension, or investment provider customer service.

**Benefits**:
At Cheetham Jackson, we offer a competitive remuneration package as part of our Total Reward strategy. This includes access to private health insurance, pension, EAP scheme and bonus. Further details are available upon request. We also offer an enhanced annual leave package.

**Additional Information**:
**Equal Opportunities**:
Please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

**Job Types**: Full-time, Permanent

Pay: Up to £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- Private medical insurance

Supplemental pay types:

- Bonus scheme

Work Location: In person

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