Contact Centre Shift Leader

**Key Duties and Responsibilities**: - Serve as the first point of contact for all incoming and internal calls to the Trust, operating the Contact Centre consoles and transferring callers to the appropriate departments. - Handle paging calls, provide rota information, and maintain consistent, clear, and polite communication with callers, demonstrating...

Being the first point of contact for people telephoning, offering an operator service and handling all incoming calls on the Contact Centre consoles - Ensuring that an effective service is provided to all stakeholders, both internal and external - Using the correct salutation and communication standards when handling calls, in line with the company's...

**Call Centre Leader** **Location: Cambridge** **Hours: Full time - 40 hours (Weekend work is essential)** **Salary: Starting from £25,000 (depending on experience) plus a monthly bonus after probation** **Experience: Managerial/supervisory experience or previous call centre experience is essential for this role** At Specsavers, our Call Centre...

As a **Shift Leader** you will run each shift with the high expectations your General Manager would require with the confidence to inspire your team. **Don't just be part of a team, be part of the PV family!** **The Role** - Ability to thrive under pressure - Be the company ambassador when the General Manager and Assistant Manager are away from the store -...

**Team Leader** Team Leader at Millie's Cookies - Cambridge Grafton Centre, Lion Yard** **Pay rate **£11.50 **per hour.** You may be wondering who are SSP? Well, we’re one of the best kept secretsin Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food...

Job titleCustomer service representative Canterbury Contact Centre Job referenceREQ09020 Date posted22/05/2024 Application closing dateBlank LocationContact Centre Canterbury SalaryCompetitive Contractual hours40 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Customer Service Representative Location: Contact Centre Canterbury...

Weld Team Leader - Night Shift- 27 days holiday increasing with service up to 30 days (option to buy /sell)- Pension contributions up to 9%- Healthcare cash plan for you and your children- Extensive flexible benefit program including Cycle to Work- Life assurance at 4x basic salary- Enhanced parental leave and pay- Paid volunteering leave- Access to industry...

Overview: We are seeking a compassionate and enthusiastic Social Activity Leader to join our team. As an Activity Leader, you will be responsible for planning and implementing an engaging activities programme for young learners aged between 8-17 years old primarily on our international summer camps which operate on two sites; St. Mary's School in Cambridge...

**Based in Cambridge - Full Time (35 hrs pw Tues - Sat)** **with occasional cover across our other 4 hubs within the county** **35 hours per week. Maternity Cover for 12 months** Centre 33 is looking to recruit an Engagement and & Support Project Worker, to Cover Maternity Leave, with significant practical experience of working with young people. A track...

In Turkish, Sofra is synonymous with generosity and hospitality. James Beard nominated Executive Pastry Chef Maura Kilpatrick and co-founder Ana Sortun (of Oleana, Sarma & Siena Farms ) approach cuisine with a Middle Eastern sensibility by creating delicious food featuring unique spices and spice blends. Sofra Bakery & Cafe reinterprets regional food...

PURPOSE OF THE JOB:To manage day to day operation of shift team carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems. To provide relevant escalation from operational team on matters requiring senior managers / client attention.KEY RESPONSIBILITIES:Ensure that Planned Preventative Maintenance & Reactive maintenance is...

PURPOSE OF THE JOB: To manage day to day operation of shift team carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems. To provide relevant escalation from operational team on matters requiring senior managers / client attention. KEY RESPONSIBILITIES: Ensure that Planned Preventative Maintenance & Reactive...

Swing Shift Supervisor (DAYS/AFTERNOONS) Employment Status: Full-Time, permanent Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service...

Location- Cambridge- Job-type- Contract- Salary- £13 - 25 per hour- Contact Karla Delczeg- Call 0793 552 4351- Reference 12104468-KD**Job Title: Night Shifts Train Presentation Team Leader - Sentinel Card/PTS Qualified (AC/DC) Required** **Location: Cambridge Depot** **Contract Length**:6-Month Initial Contract with the opportunity to join the company...

**As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member - Food and Beverage Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed - just a passion for Hospitality!** **A WORLD OF REWARDS** - **Hourly Rate **of£11 per hour - **Smart uniform provided **and laundered - **Free and...

About the role Reporting to the Facilities Manager, you will be responsible for engaging with our clients, meeting their expectations, and ensuring all aspects of the customer journey are delivered positively and effectively. **Hours of work**: 38.5 hours - full time, working shifts between the hours of 06:30 and 22:30, including some weekends **Salary**:...

27 days holiday increasing with service up to 30 days (option to buy /sell)Pension contributions up to 9%Healthcare cash plan for you and your childrenExtensive flexible benefit program including Cycle to WorkLife assurance at 4x basic salaryEnhanced parental leave and payPaid volunteering leaveAccess to industry leading wellbeing resources and...

**About the Role**: **Team Leader at M&S - Cambridge Station** Everyone regardless of age starts on **£11.30 **per hour. An additional **£1.50 per hour** for shifts worked between midnight and 6am As Team Leader you will be working: - morning shifts starting at **5am (Please check transport connection to ensure early start is possible)**: - evening...

As a Team Leader at Langdon House Care Home, you will be responsible for leading, managing and supporting our care team who are passionate about delivering making moments for our residents and delivering high quality care. About Langdon House Care Home: Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride...

Shift LeaderLocation: CambridgeRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.You will manage the day-to-day operation of the shift team, carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems. Additionally, you will provide relevant escalation from...