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Showroom Assistant

2 months ago

Birmingham, United Kingdom Ribble Cycles Full time

Our Showroom format is a brand-led capacity, displaying our current range with a consultation area to guide customers through the purchasing process. Working closely with the central Customer Service team, your role will be focused on Sales, as well as offering expert support and advice pre and post purchase. The ability to provide industry-leading sales and customer support is essential to the role.

We are seeking a cycling obsessed team player, with experience of working in retail, ideally within the cycling industry. Mechanical knowledge of bicycles is essential, as is an awareness of current trends and developments within the industry. Having previous experience of product merchandising and POS would be a distinct advantage as you will be responsible for the retail standards in the store.

Essential Experience/Skills

Retail or Customer Service experience.
Exceptional customer service skills, with a proven track-record.
A strong team player and self-starter, used to working collaboratively to problem-solve and provide exceptional service to our customers.
Strong technical knowledge of bicycles, ideally across multiple disciplines.
Exemplary written and verbal communication skills, with a keen attention to detail.
Desirable Experience/Skills

Prior experience of working within the cycle industry.
Working with sales-based targets, with a focus on results.

**Salary**: From £20,592.00 per year

Schedule:

- 8 hour shift

Application question(s):

- Are you able to work weekends on a rota basis?
- Do you have 1 years customer service experience?

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (preferred)

Work Location: One location

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