Retail Associates

3 months ago

Hammersmith, United Kingdom Grounded 1002 Full time

We are a small business with a big mission - and we'd be thrilled to have you join us

**_who?_**

Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission.

We are currently looking for **Retail Associates** to join us on a _project basis_ to assist at pop-up stores, exhibitions, concerts, and festivals.

**_what?_**

You will have the opportunity to engage with customers in-person, whether it be through workshops, concerts, lectures, retreats, or pop-up stores and exhibitions. Your extensive knowledge and passion for our products and services will be crucial in helping customers on their wellness journey and ensuring they find the perfect solutions for their needs.

With our focus on educational content, experiences, and luxury wellbeing products, our aim is to inspire individuals to embrace curiosity and improve their overall well-being.

If you enjoy connecting with people, have a keen interest in wellness, and thrive in a dynamic and customer-centric environment, then this is the perfect opportunity for you to contribute to our mission.

**_ where and when?_**

The first event will take place at **Kensington Olympia** from **May 24th - May 27th** at the Mind Body Spirit Festival.

After that, plan to showcase in various environments across London ranging from one-day to one-week events.

We are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us.

**_ how?_**

As a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle.

We pay hourly for any events, gigs, festivals, or exhibitions you join us at.

**Responsibilities**:
In this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to:

- Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience
- Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage
- Assist customers in selecting the right products based on their needs and preferences
- Maintain a clean and organised retail store environment to create an inviting atmosphere for customers
- Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts
- Maintain an organised and appealing store display, ensuring products are accurately priced and stocked
- Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand
- Conduct product demonstrations and educate customers about the benefits of our products
- Keep track of FAQs, feedback, and customer insights to help us improve
- After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives
- Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers

Come join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle.

**Requirements**:

- High school diploma or equivalent
- 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry
- Strong communication and interpersonal skills
- Passion for health, wellness, and providing exceptional customer service
- High level of professionalism with colleagues and customers
- Ability to work in a fast-paced environment and multitask effectively
- Detail-oriented with excellent organisational skills
- Proficient in using point-of-sale systems and handling cash transactions
- Flexibility to work a flexible schedule, including evenings, weekends, and holidays
- Must be okay standing for 7+ hours
- Must be okay lifting products, cleaning, setting up retail displays
- Experience in visual merchandising is a plus
- Knowing languages in addition to English is a plus

**Benefits**
- An opportunity for personal growth through participating in a variety of projects
- Free Grounded 1002 products
- Learn about best practices in wellness
- At Grounded 1002, we are dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated
- We will provide ongoing training about our business and development opportunities to help you enhance your skills and foster personal growth with each project you join us for

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