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Prevention and Early Intervention

4 months ago

Neath, United Kingdom Neath Port Talbot County Borough Council Full time

**Job details**:
Job reference
- REQ01970

Date posted
- 31/07/2023

Application closing date
- 16/08/2023

Location
- Neath Civic Centre

Salary
- £23,620- £26,845 per annum pro-rata - Grade 5

Package
- Blank

Contractual hours
- 18.5

Basis
- Full time

Job category/type
- Clerical and Administration

**Prevention and Early Intervention (PEI) Contact Officer**:
Job description

**Contract Type**: Fixed Term post until 31/03/2025 due to Funding

**Hours**: Part Time 18.5 hours per week

**Advert text**:
We are currently looking for a fixed term contact officer to join our team.

The main duties of the post;
To receive and respond to enquiries including providing guidance, advice, and signposting, and as necessary to conduct more extended telephone interviews to record information. Maintain Digital E.I.P platform, provide project support for Digital Inclusion and Digital Engagement Project including maintain action logs and project files, arrange meetings and monitor project milestone deadlines. Support team leads with day to day operations. Supervision of Business support officers within the service.

You will have experience in/of;
- data collection
- able to pick up new systems
- processes with ease
- excellent communication skills.

Ideally you will have;
A minimum of 4 GCSEs (Grade A-C) must include English Language or the Welsh equivalent

RSA or City & Guilds in Typing or Word Processing as appropriate at Stage II or above

NVQ Business and Administration/or NVQ Call Handling (Level 2)

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Felicity Lewis on

**Closing date required**: 16th August 2023

**DBS requirements**:
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

**Welsh Language Requirements**:
Welsh Language skills are not required.

**Additional Information**:
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.

**Contract Type**: Fixed Term post until 31/03/2025 due to Funding

**Hours**: Part Time 18.5 hours per week

**Location of post**: Neath Civic Centre SA11 3QZ

**Is this post a secondment?** YES

**Is this post politically restricted?** NO

**Do you need this post advertised externally i.e Indeed or another external source? No **_(Please note, LinkedIn and Indeed are free to use, however, if you wish to use another website/journal to advertise, any costs involved will need to be paid for using your departmental budget)._**

**Advert text**:
We are currently looking for a fixed term contact officer to join our team.

The main duties of the post;
To receive and respond to enquiries including providing guidance, advice, and signposting, and as necessary to conduct more extended telephone interviews to record information. Maintain Digital E.I.P platform, provide project support for Digital Inclusion and Digital Engagement Project including maintain action logs and project files, arrange meetings and monitor project milestone deadlines. Support team leads with day to day operations. Supervision of Business support officers within the service.

You will have experience in/of;
- data collection
- able to pick up new systems
- processes with ease
- excellent communication skills.

Ideally you will have;
A minimum of 4 GCSEs (Grade A-C) must include English Language or the Welsh equivalent

RSA or City & Guilds in Typing or Word Processing as appropriate at Stage II or above

NVQ Business and Administration/or NVQ Call Handling (Level 2)

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Felicity Lewis on

**Closing date required**: 16th August 2023

**DBS requirements**:
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

**Welsh Language Requirements**:
Welsh Language skills are not required.

**Additional Information**: