Fleet Breakdown Coordinator

Are you looking to progress your career by working on Britain’s biggest construction project?

Balfour Beatty VINCI is working with a range of organisations to design and build 90km West Midlands stretch of HS2 - Britain’s new high speed railway. Our work is essential to enable HS2 trains to travel between London and Birmingham as well as continue their journey up to Manchester. It’s an incredibly exciting time to join us - we’re at peak construction with work really ramping up on a broad range of assets including bridges, tunnels and viaducts. Plus you’d join 9,000 people across 72 nationalities working on this exciting section of HS2 across the region.

We currently have an exciting opportunity to join our team as a **Fleet Breakdown Coordinator** within the **Plant team**. This role will be based on site in Coleshill. Our head office is located within an excellent location easily accessible via the M6 and M42. The office is also accessible via rail, and we offer employees a shuttle bus transfer to our office from Birmingham international.

**Role description**:

- Receive and prioritize breakdown reports from drivers and dispatchers.
- Coordinate breakdown assistance from service providers and support any recovery, repairs etc,
- Maintain a comprehensive breakdown log, documenting incident details, response times and resolutions, escalating excessive wait times.
- Manage defect reporting on behalf of the Sub Lots, ensuring defects are repaired in a timely fashion.
- Submit and track Credit requests when applicable.
- Analyze breakdown trends and patterns to identify potential issues and recommend proactive solutions.

**Experienced required**:

- The role requires a substantial understanding and experience of major / mega project operations, and the processes involved.
- Prior experience working with commercial fleets.
- Be able to function as the main point of contact for all LCV fleet breakdowns and repairs.
- Proficient in using fleet management software and other relevant tools.
- Knowledge of vehicle maintenance and repair processes.
- Advanced user level MS office - Sound judgement - ability to deal with complex problems

**Benefits of working with us**:

- Flexible working available for some roles
- Free parking
- Family friendly leave policies
- Excellent pension contributions
- Healthcare
- Health risk assessments
- Access to employee assistance programmes
- Access to annual flu vaccinations

**About Balfour Beatty VINCI**

Balfour Beatty VINCI is a long-established joint venture between two powerhouses for the delivery of critical infrastructure across rail, transport and other iconic projects in the UK and beyond. We started working together over 30 years ago to deliver the Channel Tunnel, as members of the TransManche Link consortium. In the Midlands, it is Balfour Beatty VINCI’s role to design and build the route, ready for tracks and signalling to be installed.

**Our work with HS2**

Balfour Beatty VINCI have been awarded a 90km section of the HS2 project from Long Itchington in Warwickshire to the centre of Birmingham and then on to Handsacre in Staffordshire.

Overall, we will be building the following across all our sites:

- 9.3km of viaducts
- 62 overbridges
- 35 cuttings
- 56 culverts
- 62 embankments
- 2 twin bore tunnels and 2 cut and cover tunnels
- 28 underbridges and 11 underpasses

**Diversity and Inclusion**

**Flexible working**

We recognise and respect that people work in different ways and we are open to discussing what flexibility you may need during the recruitment process, balanced against our project requirements.