Reliability Governance and Oversight

2 weeks ago

London, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Incident Management and Resiliency Governance**

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a **new digital bank called Chase **- to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to trying new things. Above all, it's about working with people who are passionate about building the bank of the future.

Our **team** is at the heart of building this new venture, focused on developing offerings that put the customer at the center. We have created a **new organization** and we are looking for solution-oriented, commercially minded, customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a **diverse** and **inclusive** team.

**Culture** is as important to us and we are looking for intellectually curious, **new technology** passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.

**The Role-**

Taking your career to the next level in the Resiliency and Incident Management organization means you will build on your previous experience, moving into a role which requires a level of independent decision making and judgment. You will work effectively with mínimal supervision to align yourself with responsibilities outlined by the function.

In recent months we have seen an increased level of regulatory focus globally on operational resilience, with regulators challenging organizations to enhance their resiliency frameworks. As part of the ICB Incident Management and Resiliency Governance team, your role will be to support the ICB Resiliency and Incident Management teams in the continued enhancement of the firm’s and Chase UK’s ability to respond to ever changing and more complex Resiliency, Resolution & Recovery events, to ensure that the Chase UK can effectively maintain key business processes, systems and support functions in the event of disruption.

**Responsibilities**:
Ideally you will need to be competent in synthesising and analysing large amounts of data from multiple sources to come up with solutions to problems.

**Skills/ Qualifications**:
This role requires a wide variety of strengths and capabilities:

- Change Management - the ability to thrive in a rapidly evolving environment and to effectively manage effects of change to people, structure or technology
- Initiative - self-motivated, able to realise the need for change and seek feasible solutions.
- Analytical thinking - thinking through problems or situations in a systematic way
- The ability to effectively communicate in a collaborative way, ensuring understanding and maintaining audience attention.
- Decision making - able to identify, assess and select different courses of action
- Relationship building across functions and geographies to expand influence and knowledge
- Strong prioritization, planning and time management skills
- Flexibility to work well both as an individual and as part of a team
- Production of program reporting for management, stakeholders and program sponsors
- Strong PC skills (Microsoft Suite including PowerPoint, Excel, Word and Visio)

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

J.P. Morgan is an Equal Opportunity Employer.

**#ICBCareer**

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to ser

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