Supporter Care

2 weeks ago

London, United Kingdom TPP Recruitment Full time

**_Would you like to work for an international development charity, supporting with administrative tasks across a range of fundraising activities? Would you like to gain valuable and varied experience as part of a small and passionate team?_**
- _
- WeSee_**_Hope_**_ is a small international development organisation committed to creating sustainable change for vulnerable children in Southern and Eastern Africa._
- _
- They work across five counties - Kenya, Malawi, Tanzania, Uganda and Zimbabwe - in areas where children are acutely impacted by lack of opportunity, exploitation and isolation. Focusing primarily on education, child rights and economic empowerment, they address these issues through seven community-led programmes delivered in partnership with local NGOs and community-based organisations._
- _
- Their aim is that vulnerable children have the skills to change their own futures, and that their families and communities are able to support them along the way._
- _
- As _**_Supporter Care and Admin Assistant_**_, you will be responsible for maintaining accurate database records, fulfilling their thank you communication process, and responding to supporter enquiries - all of which are key to them delivering fundraising stewardship. You will also support their Events and Partnerships Manager with administrative tasks across a diverse range of fundraising activities, particularly events._

**_ _**

**_Some of the benefits include_**
- _ Hybrid working (two days working from home)._
- _ 25 days holiday._
- _ Group pension scheme._
- _ Group life insurance._
- _ Enhanced maternity, paternity and shared parental leave._

**_As Supporter Care and Admin Assistant you will_**
- _ Manage their CRM system, including recording donations and updating supporter activity._
- _ Perform analysis of their CRM and event income trackers, enabling the team to monitor their progress and develop their approach._
- _ Manage their supporter receipting and thanking process._
- _ Provide day-to-day support to their Events and Partnerships Manager for events such as networking drinks/dinners, golf days, sporting events and virtual challenges._
- _ Help the Events and Partnerships Manager with ad-hoc tasks relating to corporate partnerships, community and individual giving._
- _ Assist with basic finance tasks._
- _ Run occasional errands, including packing, posting, filing and providing general administrative tasks to support the Fundraising team._

**_To be successful as Supporter Care and Admin Assistant you will_**
- _ Be proficient in Word, PowerPoint and Excel._
- _ Be experienced in administrative tasks._
- _ Have exceptional attention to detail._
- _ Be highly organised._
- _ Be able to multitask, and meet deadlines._
- _ Be comfortable working as part of a team, as well as independently._
- _ Have a strong 'can do' attitude._
- This is a really exciting opportunity to gain a variety of experience, so don't delay getting in touch for a more detailed job description._

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