Medical Receptionist/pa

2 weeks ago


London, United Kingdom Chelsea Medics Full time

We are looking for an enthusiastic Receptionists/PA to join our busy and friendly team at 102 Sydney Street. Hours 08:15 - 18:00 Monday - Friday.

**About the role**:
The Medical Receptionist/PA is responsible for various reception and administrative duties. These can include but are not limited to, the smooth running of the reception area, greeting all patients and being the first point of contact for queries, patient registration, diary management for any patient bookings, processing of information (electronic and hard copy) and assisting patients and Doctors as required.

**Your responsibilities as Medical Receptionist/PA will include**:

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Watch for and report any matters affecting patient safety or security
- Acknowledge a patient’s arrival at the desk,
- Answer incoming phone calls, transfer calls or deal with the caller's request appropriately
- Take messages, ensuring the accuracy of detail and prompt appropriate delivery.
- Initiate contact with and respond to, requests from patients, team members and Doctors
- Deal with all general enquiries, and make new and follow-up appointments.
- Replenish consultation rooms with prescription paper, sample bottles etc.
- Handle payments from patients and chase outstanding debtors
- Upload patient records onto the medical database

**Requirements**:

- We require someone with good computer skills and experience of working in a busy reception environment.
- High attention to detail
- Excellent communication and interpersonal skills
- Private GP experience or previous experience of working in a GP practice would be an advantage

**Salary**

26k+ depending on experience

**Job Types**: Full-time Permanent

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

**Benefits**:

- Company pension
- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Overtime

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 08/12/2023
Reference ID: Reception/PA


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