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European Road Freight Operator

4 weeks ago

Ipswich, United Kingdom LEMON TREE RECRUIT LTD Full time

My client is looking for a new team member in the role of European Operations within our busy European department. This role will be focusing on all operational tasks for new & existing European customers, building relationships & and offering the highestlevel of customer care. This role requires an individual who is organised, works well under pressure, shows good attention to detail, can demonstrate good multitasking skills, has a strong work ethic & enjoys problem solving.

Ideally, the individual would have some experience within the European freight industry and have some understanding of customs formalities required to move shipments between the UK and EU.
- European Operations, Inclusive of dealing directly with Clients on operational needs & liaising with suppliers to deliver on appropriate services
- Customs entries & documentation for all movements to a high accuracy level and standard
- Building and maintaining client relations for continued business with customers
- Data capture and record keeping
- Supporting customers with general transportation advice
- Internal auditing checks to maintain high level customs compliance
- Proactive approach to problem solving and opportunities
- Working with HMRC and other customs authorities
- General office duties as required
- Ensuring customers/partners are receiving first class customer service
- Additional aspects may be included depending on an applicant’s skill set and experience.
- European operational experience
- Knowledge in required customs documentation, certificates, or licences and general Customs Compliance
- Knowledge of Tariffs
- Handling of customs for freight movements involving EU/EFTA countries and understanding of proposed new procedures since Brexit
- Understanding of ISO/AEO Procedures
- Understanding of Inco Terms
- Additional declarations for specific destinations and origins
- High Level of Customer service skills
- Strong organisational and communication skills
- Ability to work as part of a team
- Good problem-solving skills

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