Customer Service Assistant

3 months ago


Teesside, United Kingdom Elizabeths Schoolwear Full time

**Company Description**

**Who We Are**

Based in Wellington Square in Stockton High Street, Elizabeths Schoolwear have been helping students with their uniform requirements since 1990.

We started as a family business created by ‘Mum & Dad’, Liz and Paul, and have continued to grow our Elizabeths family with daughter Lisa at the helm.

At Elizabeths Schoolwear we pride ourselves on our friendly, bespoke and attentive service, enveloped in a passion to please, delight the customer and make them smile.

We work in the education sector, sports and leisurewear, corporate and workwear requirements, and novelty items and gifts.

**Our Ethos**

Our Ethos centres around the Elizabeths family which extends to all of our team and customers. When you join Elizabeths you’re not just another staff member you become part of the Elizabeths family.

**Our Brand Values**

We pride ourselves on our dedication to our brand values, ensuring we endeavour at all times to deliver unparalleled quality school uniform that demonstrates value for money and is fit for purpose.

Quality - what we do, we do to delight.

Reliability - we deliver our very best in every way and take ownership of the result.

Involved - we think ‘customer’ at every stage of the process.

Passion - our business started with and continues to thrive on the passion of our teams to deliver and serve our extended Elizabeths family.

Bespoke - delivered to the customer exactly how they want it, if not better.

Value - we go above & beyond customer's expectations to deliver value for money and quality.

Heritage - with over 30 years experience in embroidery, printing and tailoring solutions, we know we are the experts.

In-house - we’re a family and we like to keep it ’in the family’ so we know exactly what’s happening and you know you’re getting the best product and purchase experience.

Family - we form partnerships with our customers and our suppliers, because together we are stronger.

**Who We Work With**

We work in partnership with 150 schools. The back to school 6 weeks is our peak trading with a deluge of customers using our service for the first time as well as the repeat customers.

This is a summer temporary position and have a flexible timetable. We have varying shifts to suit people's requirements.

**Main Purpose**:

- Assisting the customer with sizing and advice for school uniforms
- Delighting the customer, so they leave with the correct uniform and a smile
- Customer Care and call handling
- A key member of the retail team

**Core Accountabilities**:

- Delight each and every customer
- Sell the appropriate garments to the customer for their requirements
- Take orders for primary schools from the store and accurately record of all information.
- To create a positive experience for all customers where the customer leaves smiling.
- Shop replenishment
- Effectively resolve any customer queries and concerns ensuring all action taken is within guidelines.
- Closely work with your store manager to help grow sales.
- Demonstrate teamwork at every opportunity.
- Offer advice and actively listen to each customer

**Expectations**:

- Work closely with the store manager to create a warm, friendly environment for all stakeholders
- Focus on solutions for the customer and their enquiry
- Enjoy working in a busy store
- Adhere to the family business ethics and values.
- Work with the store manager to help grow the overall business.

**Job Types**: Part-time, Temporary contract
Contract length: 6 months

**Salary**: Up to £11.44 per hour

Expected hours: No less than 4 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Flexitime
- Overtime
- Weekend availability

Work Location: In person

Reference ID: CS-temp



  • Teesside, United Kingdom Elizabeths Schoolwear Full time

    **Company Description** **Who We Are** Based in Wellington Square in Stockton High Street, Elizabeths Schoolwear have been helping students with their uniform requirements since 1990. We started as a family business created by ‘Mum & Dad’, Liz and Paul, and have continued to grow our Elizabeths family with daughter Lisa at the helm. At Elizabeths...

  • Catering Assistant

    3 months ago


    Teesside, United Kingdom ISS Facility Services Full time

    **Catering Assistant** **Contract: Education** **Location: Durham** **Hours of work: 16.25** **Working Pattern: Monday to Friday** **3.25 hrs p/d** **Contract Type: Permanent** **Salary: £10.42** Do you want to join a fantastic catering team? Are you passionate about creating great food and delivering the best service? As a Kitchen Assistant with...

  • Kitchen Assistant

    3 months ago


    Teesside, United Kingdom ISS Facility Services Full time

    **Catering Assistant** **Contract: Education** **Location: Teeside** **Hours of work:16.23** **Working Pattern: Monday to Friday, 3.25 per day** **Contract Type: Permanent** **Hourly Rate: £10.42** Do you want to join a fantastic catering team? Are you passionate about creating great food and delivering the best service? As a Kitchen Assistant with...

  • Retail Assistant

    4 months ago


    Teesside, United Kingdom Archrise LTD TA Cash Converters Full time

    Are you tired of boring and repetitive jobs and looking for variety and excitement in your new role? Do you have an interest in technology or gadgets? Or have knowledge of jewellery, watches, musical instruments, games or collectables? Then this role is for you! We are looking for an ambitious and motivated individual to become part of the team at one of...


  • Teesside, United Kingdom Mellors Full time

    Catering Assistant **Duties**: - Assist with food preparation and presentation for catering events - Set up and break down catering stations - Serve food and beverages to guests during events - Maintain cleanliness and organization of catering area - Assist with inventory management and restocking supplies - Provide excellent customer service to ensure...


  • Teesside, United Kingdom ISS Facility Services Full time

    Do you want to join a fantastic catering team? Are you passionate about creating great food and delivering the best service? As a Mobile Kitchen General Assistant with ISS UK, you will be at the heart of the action and will play a key role in our catering operation, assisting with the preparation and service of food while keeping an excellent standard of...


  • Teesside, United Kingdom The Works - Teesside Shopping Park Full time

    **Retail Sales Assistant - Keyholder** **Hours:12 - Flexibility across weekdays and weekends required** **Type of store**:Retail Park **Pay rate**:NMW plus additional £0.35p when completing Key Holder duties. **Please Note** - If you are under 18, you won't be able to complete keyholding duties and hold keys, instead you'll join us as a 'sales assistant'...

  • Finance Assistant

    4 months ago


    Teesside, United Kingdom Willis Lease Finance Corporation Full time

    **Job Description**: Job Title: Finance Assistant Company: Willis Aviation Services Limited Location: Teesside, UK Department: Accounting & Finance Reports to: Corporate Controller / Head of Finance Summary: Reporting to the Teesside Accountant. “Dotted line” into AP Supervisor at Bridgend. Finance Assistant responsible for the Accounts Payable...


  • Teesside, United Kingdom Mellors Full time

    Mobile Catering Assistant Across Teeside - Stockton, Middlesborough 16 hours, term time only Basic rate of pay £11.44 As a Mobile Catering Assistant your overall role is to assist in the units across a number of our sites, covering for sickness absence and shortages as directed by the Area Support Manager. For this role you must be able to drive and...


  • Teesside, United Kingdom Mellors Full time

    Mobile Catering Assistant Across York and Selby 16 hours, term time only Basic rate of pay £10.42 As a Mobile Catering Assistant your overall role is to assist in the units across a number of our sites, covering for sickness absence and shortages as directed by the Area Support Manager. For this role you must be able to drive and have your own...

  • Retail Assistant

    3 months ago


    Teesside, United Kingdom Primark Full time

    Location: Primark Teesside Park **Salary**: £12.00 per hour Employment type: Fixed Term Job type: Part Time Contracted hours: 12 per week Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview **Because the opportunities are endless** Here at Primark, we love to do things our way....

  • Retail Assistant

    4 months ago


    Teesside, United Kingdom Primark Full time

    Location: Primark Teesside Park **Salary**: £11 per hour Employment type: Permanent (a small number of positions will be temporary) Job type: Full time, Part Time & Weekend Only Contracted hours: 6 - 37.5 hours per week Shift pattern: Varied shifts between 6am - 9.30pm including mornings; afternoons; evenings and weekends - all will be discussed at...

  • Customer Claim Handler

    3 months ago


    Teesside, United Kingdom AXA UK Full time

    **About the role**: We have several exciting opportunities for First Notification of Loss Motor handlers to join us on a permanent basis in our State-of-the-art office in Teesside. We take pride in our work and our purpose is to make our customers' lives easier by logging to settling the claim right the first time. We live the customer everyday so you will...


  • Teesside, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    **Customer Distribution Operative (Water Networks)**: - Salary From £21,587 to £26,984 (depending on experience) + Standby Payments- Location Teesside, Teesdale, North Yorkshire**About the role** **Customer Distribution Operative (Water Networks)** **Full Time - 40hrs per week, over 4 days, Monday - Saturday** **Permanent** **Salary - From**...


  • Teesside, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    Salary - **£21,587 to £26,984 (depending on experience) plus Standby Payments** - Location - **Teesside, Teesdale, North Yorkshire** **About the role** **Customer Distribution Operative (Water Networks)** **Full Time - 40hrs per week, over 4/5 days, Monday - Saturday** **Permanent (2 roles)** **Salary -** **£21,587 to £**26,984** (depending on...


  • Teesside, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    Salary - **£21,587 to £26,984 (depending on experience) plus Standby Payments** - Location - **Teesside, Teesdale, North Yorkshire** **About the role** **Customer Distribution Operative (Water Networks)** **Full Time - 40hrs per week, over 4/5 days, Monday - Saturday** **Permanent** **Salary -** **£21,587 to £**26,984** (depending on experience) +...


  • Teesside, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    Salary - **£22,645 to £28,306 (depending on experience) + Standby Payments** - Location - **Teesside, Teesdale, North Yorkshire** **About the role** **Customer Distribution Operative (Water Networks)** **Full Time - 40hrs per week, over 4/5 days, Monday - Saturday** **Permanent** **Salary -** **£22,645 to £**28,306** (depending on experience) +...

  • Care Assistant

    3 months ago


    Teesside, United Kingdom Home2home homecare ltd Full time

    Job Title: Care Assistant **Duties**: - Provide personal care and support to individuals in their own homes or in care facilities - Assist with activities of daily living, including bathing, dressing, grooming, and toileting - Administer medication as directed by healthcare professionals - Assist with meal preparation and feeding - Perform light...


  • Teesside, United Kingdom Primark Full time

    Location: Primark Teesside Park **Salary**: £11 per hour Employment type: Permanent Job type: Part Time Contracted hours: 12 - 20 hours per week Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview **Because you’ll make the difference** Here at Primark, we love to do things our way....


  • Teesside, United Kingdom Primark Full time

    Location: Primark Teesside Park **Salary**: £11 Employment type: Permanent Job type: Part Time Contracted hours: 12 - 30 hours per week Shift pattern: Varied shifts between 6am - 9.30pm including mornings; afternoons; evenings and weekends - all will be discussed at interview Because you can make an impact Here at Primark, we love to do things our...