Document Controller

**Job Description**:
Job Title: Document Controller

Company: Willis Aviation Services Limited

Location: Teesside, UK

Department: Technical

Reports to: Technical Planning Manager

Summary:
A document controller will be responsible for the timely, efficient, and accurate preparation, management, and

storage of documents for the Technical Planning department. Review documents, scan, and archive completed

paperwork, and store the documents safely and securely. In addition, control the numbering, filing, sorting and

retrieval of both hard copies and electronic copies created by the Technical Planning department.

**Responsibilities**:

- Ensure all members of staff deliver first-class customer service to Jet Centre clients, operators, and crew

daily and offer concierge-style services to assist with their travel and onward travel meet, greet, and assist
passengers/crews on arriving and departing flights.
- Manage the intake, verification, and storage of documents.
- Control and supervise the flow of documents in and out of the department.
- File and archive relevant documentation (with experience, learning to know what is relevant and what

isn’t).
- Work closely with Engineers to ensure accuracy and compliance (and be able to ask others to correct docs

that are their responsibility to correct).
- Ensure security and confidentiality of sensitive business documents.
- Liaise with and distribute project-related information with different levels of the planning team and

possibly external parties.
- Assist planning engineer with work package racking.
- Update and control a Workpack register, understanding its importance at CRS.
- Being confident with use of items from the aircraft Technical Log/defects lists etc.
- Being able to learn to carry out IT/data entry for various customers (I.e., updates on AMOS).

Document Controller 1 _17-Jul-23 _

Willis Aviation Services Limited

PROD-JD-004

**Job Description**:
Qualifications / Requirements:

- Understanding of workflow to meet deadlines.

Key skills;
- Planning & organisational skills.
- Attention to detail / analytical.
- Communication (written and verbal).
- Interpersonal skills / Team player.

Travel / Misc:

- None.

This Job Description is an outline of the key tasks and responsibilities of the post. The post holder may be

required to undertake additional duties in line with the seniority of the role.

The post may change over time to reflect the developing needs of the business, as well as the personal

development of the post holder. Job descriptions will be reviewed and discussed annually in line with the Staff

Appraisal Scheme.

Document Controller 2 _17-Jul-23 _

Willis Aviation Services Limited

PROD-JD-004