Housing Officer X 4

3 weeks ago


London, United Kingdom MMP Consultancy Full time

As a Housing Officer, you will play a pivotal role in providing tailored housing management services to tenants, leaseholders, and residents within designated neighbourhoods, ensuring their needs are met while upholding tenancy and lease conditions.

Our client, a prominent local authority in London, is committed to enhancing community well-being through comprehensive housing management services.

Role Overview:

- Deliver effective housing management services to tenants, leaseholders, and residents, ensuring their needs are met within designated neighbourhoods.
- Serve as the primary point of contact, offering assistance and resolving queries promptly.
- Handle leasehold management and property sale matters, including liaising with solicitors and ensuring adherence to lease conditions.
- Conduct scheduled visits to tenants and leaseholders, addressing service requests and clarifying tenancy and lease terms.
- Assist in preparing legal cases and documentation for First-Tier Tribunal (Property Chamber) proceedings when required.
- Support management in representing the organisation in Court and at FTT as needed.
- Conduct regular tenancy audits in alignment with information sharing protocols to safeguard public assets.
- Ensure tenancies and leases are managed per agreements, addressing breaches according to policies.
- Manage leasehold stock, engaging with external and internal stakeholders for shared ownership, stair casing, re-sale processes, and other leasehold matters.
- Prior experience as a Housing Officer or Neighbourhood Officer.
- HND/HNC/CIH Qualification or equivalent practical knowledge in housing management.
- Strong understanding of the social housing sector and relevant legislation.
- Current awareness of leasehold management and prevailing housing sector challenges.



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