Customer Property Co-ordinator
3 weeks ago
**Title**: Customer Property Co-ordinator
**Salary**: £30,000 to £32,000 + fantastic benefits
**Duration**: Permanent
**Location**: Borehamwood
**Hours**:
- Mon-Fri - 8.00am - 4.30pm or 9.00am - 5.00pm (Hybrid working option 1-2 days from home)
YOU MUST HAVE EXPERIENCE IN PROPERTY MANAGEMENT OR FACILITIES TO APPLY FOR THIS ROLE
**What you want to know about this Client**
- Highly reputable established developer with a large portfolio of residential sites
- Fostering a family feel, positive open culture and a sense of community longevity is a theme across the team
**Purpose of the role**
- This is a demanding role, with lots of variety. Co-ordinating maintenance request across 5 sites organising maintenance team and managing each job end to end.
- Juggling multiple task, with a meticulous approach. to offer seamless service to customers
**Duties**
- Delivering exceptional customer service, answering customer queries promptly
- Log, arrange and orgaise works
- Scheduling and booking sub contractors
- Allocating remedial quoted works to subcontractors and ensuring the work is planned within the clients SLA
- Updating client portals ensuring all documentation and customer approvals are attached to our system.
- Raising purchase orders for approved quotes.
**Skills and Attributes**
- Understanding property management
- Experience co-ordinating maintenance professionals
- Confident communicator
- Organised with the ability to prioritise
- Exceptional Customer Service skills
- Flexible and adaptable
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