Receptionist

2 weeks ago


Sheffield, United Kingdom Glu Recruit LTD Full time

**Ref:229**

**Role**:Receptionist

**Salary**:£21,750

**Location**:Sheffield

**The role**

The Receptionist is an extremely important part of the team and is the main point of contact for patients and a focus point for visitors. With full responsibility for the reception area the team perform a vital communication role connecting the wider administrativefunctions of the business.

**Duties and responsibilities**:

- Answering and actioning incoming calls.
- Arranging and rearranging patient appointments.
- Provide administrative support and back-up as required to the Patient Liaison Department and Accounts Team.
- Responsible for sending out medical records.
- Meet and greet visitors.
- Support meetings including setup and cleaning of room, arranging lunch and refreshments, water and stationery etc.
- Opening and distributing incoming post.
- Franking outgoing post.
- Scanning documents.
- General administration e.g. filling, franking, shredding and stationery ordering.
- Responsible for kitchen tidying at the end of the day.
- To perform any other administrative duties to support the business of OHG as identified by the Head of Service Delivery.

**Key skills and behaviours**:

- To respect and adhere to the organisations culture and values.
- Able to build good working relationships at all levels across the organisation, as well as external stakeholders.
- Strong team player with a focus on achieving the department’s goals.
- Good communication and organisation skills.
- Confident in managing conflict or stressful situations and able to resolve conflict professionally.
- Work flexibly to meet the demands of the job.
- Promote a positive image.
- Self-motivated, pro-active and able to use own initiative.
- Highly developed oral and written communication skills, including report writing and presentation skills.
- Ability to prioritise and deliver on time against a background of changing demands.
- Ability to remain calm and juggle competing priorities.
- I.T. literate and able to use a range of software.
- Professional telephone manner
- Confidentiality
- Positive attitude
- A friendly, warm, empathetic/reassuring manner

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.


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