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Assessment Administrator

5 months ago

London, United Kingdom Pearson Full time

**About Us**

Pearson is a global education company that helps people around the world to make progression their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

**Why we need you**

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

**About the job**

The post-holder will play a critical role in the effective administration and implementation of our Work Based Learning (WBL) services.

The Assessment Administrator supports the Qualification, Delivery and Award Manager and immediate team on a daily basis to complete key administration, data analysis and data reporting tasks using a range of tools and systems. The post holder will ensure that business processes are carried out to a high standard, in accordance with all appropriate internal and external requirements, and can withstand scrutiny by internal audit and key stakeholders - including external quality assurance bodies, regulators, employers, apprentices and parents.

The post-holder will also contribute to the ongoing review and continuous improvement of our WBL service, ensuring ongoing effectiveness and process efficiency.

**Key Accountabilities**:

- Support the QDAM and immediate team through accurate and timely data input, updates and regular record keeping on Assessment Associates, customers and learners.
- Support the WBL team with training events at key times of the year
- Update and report on key management information to relevant team members, ensuring all data is up-to-date and accurate
- Report all risks and issues, to relevant team members, including any suspected malpractice/maladministration or conflicts of interest
- Participate in the implementation and continuous improvement of WBL processes and systems, maintaining good working practices
- Take responsibility for own learning and development, associated with the role and the wider work of the team/business unit.

**Qualifications**

**Background and Experience (Essential)**:

- Previous experience as a Senior Administrator, ideally within a complex business unit organisation
- Experience of providing business support in a busy, matrixed, environment
- Experience of data input and data management, ensuring accuracy and confidentiality
- Competent using IT, including databases, and common business support packages
- Experience of improving efficiency and streamlining tasks in a complex administrative environment
- Experience of managing and prioritising own workload
- Experience of working in a customer facing environment

**Skills & Knowledge (Essential)**:

- Excellent written, verbal and interpersonal skills, able to establish and maintain professional working relationships
- Excellent organisational and planning skills
- Excellent attention to detail
- Flexible and adaptable, enabling you to build rapport with various stakeholders
- Ability to communicate effectively in a range of formats and styles, to suit a range of audiences
- Ability to set up effective data reporting mechanisms for providing accurate information
- Ability to analyse, organise and present numerical data effectively and accurately
- Committed to self-development and improvement

**Your Benefits & Reward**

We’ll expect a lot and we know you’ll do great work, so we give a lot back with some of the best benefits in the business Along with learning, development and mentoring opportunities, our range of benefits can support the different needs of our diverse colleagues, and their families too. Joining our Pearson family can provide you with unlimited and truly global career progression options, and you can also look forward to exploring our impressive benefits, such as:

- Flexible options for work from home days.
- A starting holiday of 25 days plus UK public holidays, and you’ll earn 1 additional day’s holiday per year you work with us.
- Generous pension scheme where we match and double what you contribute.
- Maternity, paternity, and family care leave as well as flexible work policies.
- Shares and stock purchase options.
- Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family and personal life.
- Cycle to work program, gym members