New Enquiries Assistant

1 week ago


Manchester, United Kingdom William James Recruitment Full time

* New Enquiries Assistant
- Manchester
- Salary £18,000 - £25,000
About the Job
We are pleased to present this unique opportunity to join a leading national Law Firm based in Manchester.
New Enquiries Assistant - Manchester - £to25k - REF 345622
The Role
As a result of ongoing success and growth a major national law firm based in Manchester city centre, is looking to recruit a new Enquiries assistant.
The firm has ambitious growth plans and is looking to recruit a client services assistant to join a busy and exciting team. This role focuses on ensuring potential clients contacting the firm receive the best level of customer service on their initial enquiry.
Responsibilities include:

- Dealing with case enquiries by telephone and recording and delivering accurate information regarding the enquiry to the relevant legal department;
- Developing an understanding of managing client relationships and an ability to maintain these relationships positively;
- Helping to generate repeat custom and client recommendations;
- Managing sensitive personal data with accuracy and discretion
- IT literate (Word, Excel, PowerPoint) training will be provided on the use a case management system.
The Benefits & How to Apply
- Salary £18,000 - £25,000
- 25 days annual leave plus bank holidays
- Office closure between Christmas and New Year
- Discounts on various high street brands
- Early finish on your birthday
- Death in service
- Pension scheme
- Optional private health insurance
- Travel loan
- Cycle-to-work scheme
- Social events
- Excellent client service skills.
- Excellent communication skills (verbal and written).
- Critical thinking and organisational skills to handle a variety of situations.
Contact Tara Halliwell (Retained Consultant) INDTH
Direct Dial: Mobile:
More About William James Recruitment
William James Recruitment is the number one recruitment partner to law firms in the UK & internationally. We work with a variety of top-tier clients including a range of Legal 500 firms.
Founded in 2009 by CEO Paul Wingfield, we are not your average recruiter, we build long-term relationships and work with an extensive network of the best law firms, lawyers and support staff.
If you're looking for full-service recruitment, unparalleled legal expertise, and a qualified team at your disposal, think William James Recruitment.



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