PMO

2 weeks ago


London, United Kingdom Modis UK Full time

**PMO - Transformation Project - Remote**

One of our leading clients is looking to recruit a PMO for a Transformation Project to join them on 12 month initial contract role.

Location - Remote / London occasional visits

Rate - £240 PAYE or £330 Umbrella - inside IR35

**Key accountabilities**:

- Track consumer care transformation activities in conjunction with Global Consumer Care Director, Regional Consumer Care Leads and suppliers
- Monitor and report on progress and hold others, including external parties, to account to ensure successful delivery of activities to time and budget
- Work in partnership with other functions/segments to understand where there are interdependencies and manage the connections between Consumer Care transformation activities and other business initiatives
- Track the quantitative and qualitative benefits of transformation activities (e.g. financial benefits, operational benefits) against program objectives to ensure we are seeing expected value delivery
- Risk and issue identification and tracking
- Financial accounting (and cost tracking)
- Partner with Global Consumer Care Director and Contact Centre to line up resource demand and capacity with technical deployments
- Increase Business Change effectiveness by promoting best practice Program and Project Management

**Experience and skills:
- 3+ years demonstrable experience in a Project or program Management role
- Demonstrable experience of planning, managing and delivering complex Projects at a cross-functional or enterprise-wide level
- Demonstrable experience of working within a structured Project environment
- Demonstrable knowledge of Project Management tools, techniques and terminology
- Demonstrable understanding of business process and change management

**Qualifications**:
PMP, PRINCE2 or MSP qualifications

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.


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