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Evening Receptionist

4 months ago

Macclesfield, United Kingdom Vernova Healthcare CIC Full time

Evening Medical Receptionist (up to 10.5 hours per week, possible job share)

£10.42 per hour

Vernova Healthcare is a Social Enterprise healthcare service provider owned by GPs in East Cheshire. The role is to provide professional reception and support services to patients and professionals on the shared services floor at Waters Green Medical Centre.

The role will be for 3 hours per shift (5.30pm - 8.30pm). We are looking for staff to cover a receptionist post on Tuesday, Wednesday & Thursday evenings each week, and alternate Friday evenings. This post is potentially suitable as a job-share. Flexibility will also be required to cover for annual leave and sickness.

Duties and Responsibilities include.
- Welcome patients and direct them to the appropriate service.
- Contact patients by phone to confirm attendance of forthcoming appointments.
- To make appointments for patients for Vernova services. To answer patient questions and provide them with clear up to date information about services provided.
- Answer telephone calls in a prompt, polite, professional, and friendly manner.
- Liaise with clinical staff regarding rooms and appointments.
- Taking messages and accurately passing on the information in an appropriate and timely manner.
- Understand and follow security systems - alarms & fire procedures.
- Follow protocols and procedures and understand the need for confidentiality.
- Flexibility to cover additional shifts during periods of annual leave and sickness.

Qualifications and Skills.
- Excellent communication & customer service skills.
- Accurate and thorough approach to tasks.
- Able to work to and achieve agreed objectives, working as part of a team and autonomously.
- IT & problem-solving skills.
- Flexible and motivated team member.
- A commitment to personal development.
- Knowledge of equality issues and ability to promote diversity and work in a non-discriminatory way.

**Job Type**: Part-time
Part-time hours: 4.5 -10.5 per week

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday

COVID-19 considerations:
We are following current covid-19 guidelines in place for Healthcare settings.

Work Location: In person

Application deadline: 06/04/2023