Customer Sales Advisor

2 weeks ago


Edinburgh, United Kingdom Utopian Professional Recruitment Full time

Utopian Professional Recruitment are delighted to be recently appointed to work in partnership with a family owned retailer who are looking to recruit a dedicated, hardworking and ambitious Sales Advisor to join their team on a full time, permanent basis.

With two opportunities available, one vacancy is based at the West End of Edinburgh and the other based at Newbridge.

**Working as part of a small team your responsibilities will include**:

- Being first point of contact for customers coming into the store
- Offer confidence and build rapport with each customer
- Use a variety of questioning techniques to identify the customers needs, listen to their challenges or requirements and provide a range of solutions
- Provide customer with a variety of products and solutions
- Chat through the customer budgets and match their needs accordingly
- Process customer orders, take payment and manage delivery expectations
- Take customer calls and respond accordingly
- Liaise directly with customers to arrange deliveries or amendments to their orders
- Work with the wider business when required
- Keep up to date on new products and customer offerings
- Ability to convert customer leads to a sale
- Support the business with all administrative tasks
- Working with a variety of systems including using all MS Office packages, Stock Management and iPads

**To be considered for this opportunity we are looking for the following background / experience**:

- Previous experience working in a face-to-face or strong customer service, all industries would be considered
- Experience providing customers with first class customer service
- Background and knowledge working within a sales / upselling environment
- Professional, articulate with the ability to read customers
- Listening skills
- Proactive and efficient with the ability to think outside the box
- Ability to juggle a variety of tasks
- Support the business growth and work as part of a small team
- Excellent communication and interpersonal skills
- Naturally positive and proactive
- Excellent organisational capability

**Reward**:

- Operational Hours - Monday to Saturday 9-5.30pm
- You will work 5 days per week and have approx. 1 Saturday off per month
- Full Time, permanent contract
- Salary: Up to £23,000 per annum, plus uncapped monthly bonus, with earnings up to £40k per annum which is fully achievable
- Pension
- Free Car Parking (Newbridge Only)

**Next Steps**:
To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & Facebook

Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it is not always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.

**Equal Opportunities**

Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person

Reference ID: KLUPR



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