Customer Sales Service Advisor

7 months ago


Edinburgh, United Kingdom Investing in Women Full time

Job Description:
Are you passionate about delivering exceptional customer service?

Are you a proactive and friendly individual who enjoys interacting with people?

If so, we have an exciting opportunity for an enthusiastic and proactive PART-TIME Customer Sales Advisor at our location in Edinburgh.

We offer a competitive salary along with a comprehensive benefits package, including pension, life assurance, private medical coverage, and 31 days of annual leave.

This role also provides opportunities for career progression and development.

Working Hours:
24 hours per week, Monday to Friday (5 hours per day)

As a Customer Sales Advisor, you will play a vital role in our branch network, building strong relationships with customers and understanding their specific needs to drive sales growth. You will be the primary point of contact for our customers, ensuring they receive an exceptional customer experience.

**Key responsibilities include**:

- Familiarizing yourself with our product lines and services to maximize customer interactions in line with our company values.
- Developing strong relationships with new and existing customers, both face-to-face and over the phone, by understanding their requirements and providing proactive advice and solutions.
- Handling customer queries, administration tasks, and processing orders using our in-house systems.
- Ensuring timely updates to customers regarding their orders and coordinating delivery schedules.
- Maintaining a clean and tidy branch environment to create a positive first impression for customers.
- Conducting regular stock counts and ensuring adequate stock levels are maintained.

We are leading distributor of building materials in Northern Europe. We connect suppliers of heavy building materials with professional craftsmen who shape the cities of tomorrow.

We foster a strong culture of passionate and dedicated individuals who thrive on taking responsibility and challenging the status quo. We value the diverse skills, experiences, and backgrounds that our employees bring to their work, as we believe it contributes to our continued success.

**Job Type**: Part-time
Part-time hours: 24 per week

**Benefits**:

- Company car
- Company pension
- Gym membership

Work Location: In person



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