Insurance Claims Handler

3 weeks ago

Oldham, United Kingdom The Recruitment Co Full time

**Job Type - Property Claims Handler
Salary - Up to £26K
Full-time - Permanent
Hours
- 9:00 am - 5pm (Mon-Fri) 1 in 5 week after hours (5pm-9pm/5pm-10pm)
Location - Greater Manchester - (OL3)
Hybrid working once passed Training
Amazing Benefits "see below"
ABOUT US
- Our Client is a well-established, specialist, innovative company which is growing fast. We constantly require the right people to join our Clients family. They are an inclusive employer, with the wellbeing of our employees at the heart of everything we do.Come and join the Our clients family and experience the difference.
JOB PURPOSE
- Due to the growth and development within our team we are looking for an additional customer service driven, enthusiastic and motivated employee. Responsible for the daily management of Property Claims, ensuring client retention and service excellence, whilstbuilding strong relationships with all stakeholders.
KEY RESPONSIBILITIES -**
- **Proactively manage claims from first notification through to finalisation.**
- **Ensure the prompt appointment and oversight of relevant network contractors.**
- **Collate and provide complete and accurate information to contractors to enablethem to action and respond in line with our requirements.**
- **Manage incoming enquiries from clients, insurers, contractors, and policyholdersin a professional and timely manner.**
- **Liaise with clients, insurers, contractors, and policyholders to gather information,provide updates, and manage expectations to ensure a smooth customerjourney.**
- **Ensure all claims and enquiries are managed within the appropriate SLA's andKPI's.**
- **Constantly seek ways to improve processes and procedures.**
- **The ability to interpret site specific data, information, and images to makedecisions on policy liability, approve estimates and scopes of work.**:

- **Additionally,reject claims, amend scopes of work, and discuss contractor reports andestimates.**
- **Technical report writing ability.**
- **Continuous professional development and maintenance of Insurance Industryknowledge.**
- **Ensure full compliance with all relevant regulation and legislation, including; DataProtection Law and Health & Safety Regulations.**
- **Specific training will be provided**

**EXPERIENCE & SKILLS -**
- **Claims experience, underground services, drainage, plumbing & heating** **(Minimum 1 year)**
- **Customer service driven**
- **Motivated to achieve results**
- **Ability to work in fast paced environment against deadlines**
- **Insurance Qualification/s**
- **Excellent Communication skill (verbal and written)**
- **Strong relationship skills**
- **Good IT skills, Microsoft Office, Outlook, Excel, and Word**

**BENEFITS -**
- **Academy Training**
- **Opportunity to progress and develop your skills**
- **Annual Salary review**
- **Performance based Bonus Scheme**
- **Smart casual dress code**
- **Social events**
- **Company pension**
- **On-site parking**
- **Work from home (Hybrid Model)**
- **Employee wellness**

**This Amazing opportunity with excellent benefits with a growing team if your ready for your next career opportunity please send your most up to date CV.**
**Immediate interview and Immediate start**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

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