Head of Major Accounts, Retail

2 weeks ago


Frimley, United Kingdom Hyster-Yale Group Full time

Job Title

Head of Major Accounts, Retail & E-commerce

**Job Description**:

- Primary Purpose_

Responsible for leading a dedicated National Account team for Northern or Southern Europe, Business Development Managers and Major Accounts sales people with the objective of growing collective market share by hunting and cracking defined target accounts as well as increasing share in existing Major Accounts. Collaborating within the HYG solutions groups and the dealer organization as a sales leader to define and implement industry strategies to win in defined markets. Champion Account Development Plans for target accounts providing strategic definition and direction. Plans will be over a three year period to include strengths, weaknesses of the competition and our path to success, defining marketing, products and business solutions as needed. This position will be responsible for the relationship of the target assigned accounts and will utilize defined sales processes and customer relationship skills to ensure customer satisfaction.

The management of this program will drive uniform and consistent communication across the dealer network and increase share growth of the defined accounts. This position is also responsible for providing forecasts, assisting with developing sales plans and marketing strategies, account development plan, structuring and executing contracts and effective team performance.

This position will also ensure communication and desire of the customer is heard internally to ensure growth within their customer base and for maintaining assigned account development plans, structuring and executing contracts, and managing customer orders with the utmost quality and customer satisfaction move to key results. Also, responsible for effectively managing the Northern Europe National Account Program to ensure program compliance and account retention.
- Key Accountabilities_
- Capture New Accounts as identified
- Responsible for increasing share in existing Major Account customers by deploying the target industry strategy
- Responsible for managing the National Account business.
- Responsible for effective Management and Development of Team. This includes coaching, positioning and creation of effective development plans which drive employee growth and accountability.
- Knowledge Required_
- BS Degree in Business Management /related field or related business experience
- Minimum of 10 years relevant experience; Minimum of 10 years in Sales Management

Job ID

JC92

Employment Type

Full time

Employment Status

Permanent

Work Hours

39

Travel Required

Location

HYG EMEA UK Frimley

Address

Centennial House

Zip Code

GU16 7SG

Field-Based

No

Relocation Assistance Available

No



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