Waiting List Coordinator

5 days ago


Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
Are you a bright, enthusiastic, experienced administrator with the ability to work as part of a team? If so, we would love to hear from you.

We are looking for applicants with exceptional administration & patient facing skills & training to contribute to the maxillofacial service.

To be successful in this role:

- You will have excellent written and communication skills
- You will have a good telephone manner
- You will have sound organisational skills
- You will be able to work both in a team environment and autonomously

Please read Job Description document and Person Specification attached for more information about the role

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education & Qualifications**:
**Essential criteria**:

- Educated to GCSE level, NVQ level 4 or equivalent
- Good standard of written and spoken English
- Effective numerical skills

**Desirable criteria**:

- AMSPAR medical knowledge

**Experience**:
**Essential criteria**:

- Substantial experience of dealing with the public
- Substantial experience in a customer service environment
- Experience of handling difficult or pressurised situations
- Understanding of the requirements regarding patient confidentiality

**Desirable criteria**:

- Substantial experience in a similar role within an admissions office in the NHS
- In depth knowledge of NHS PAS or similar administration system
- Good understanding of wider NHS relationships between GPs and acute hospitals
- Understanding of best practice in customer service environments

**Skills & Aptitudes**:
**Essential criteria**:

- Excellent customer service skills
- Strong communication skills (written and oral)
- Strong interpersonal and diplomacy skills
- Ability to deal with and manage conflict
- High level organisational skills and ability to manage workload
- Analytical ability for the production and interpretation of reports
- Team worker
- An ability to support service development and improvement
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:



  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: This is an exciting time to be working at the Royal Free London NHS Foundation Trust one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free. We are looking for Waiting List Coordinators to support the central admissions...


  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Work Coordinator

    7 months ago


    Enfield, United Kingdom Project Partners Full time

    Are you ready to take charge of planning and coordinating ? Do you thrive in a fast-paced environment, ensuring that projects are delivered to the highest standards and contractual obligations are met? If you're a skilled planner with experience in street management systems and utilities, we have an exhilarating opportunity waiting for you! **As a planner...


  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...


  • Enfield, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The post-holder will work with other members of the Therapies Administration Team to provide efficient and effective administrative support to the department. As the first point of contact for patients and other visitors to the department, the post-holder will provide a courteous and professional patient centred reception service, and help ensure that all...

  • Oac Co-ordinator

    2 days ago


    Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: - To be aware of National and Trust booking targets and ensure all appointments are booked and rescheduled in accordance with the relevant timescales - To have good sound knowledge of allocated specialities and associated diagnostics, physiological measurements or preparations required. - To deal with all patient queries by phone...


  • Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Role OverviewThis role is a fantastic opportunity to work as a qualified Social Worker in the Adults Community Team at Sanctuary Personnel Ltd.The successful candidate will be responsible for completing Care Act assessments as part of a waiting list project, providing high-quality support to individuals in need.


  • Enfield Town, Greater London, United Kingdom Vadenchevroletpooler Full time

    About the RoleVadenchevroletpooler is seeking an experienced Service Department Operations Coordinator to oversee the daily operations of our Service Department.In this role, you will be responsible for coordinating service work, scheduling shop tasks, and preparing equipment and supplies lists. You will also maintain a professional appearance and adhere to...


  • Enfield Town, Greater London, United Kingdom Ribbons and Reeves Limited Full time

    Are you passionate about making a positive impact on the lives of students with special educational needs? Do you want to develop your skills and experience in a supportive and collaborative environment? If so, we invite you to apply for the role of SEN Provision Coordinator at Ribbons and Reeves Limited in Enfield Chase, North London.Job Description:As an...


  • Enfield, United Kingdom Mears Group Full time

    Annual salary: up to £25,000.00 Accommodation Coordinator Enfield Full time - Permanent - Salary up to £25,000 per annum We have a great opportunity for an experienced Accommodation Coordinator to join out growing Asylum Accommodation and Support Contract team on a full-time permanent basis. Your duties will include Responsible for allocating bed...


  • Enfield Town, Greater London, United Kingdom Stephen James Group Full time

    Key ResponsibilitiesGreet and welcome customers with a warm and professional demeanorAssist customers with check-in and check-out procedures or by directing them to the right department/personProactive and organised, taking responsibility for general administrationMonitor and manage the customer waiting area by keeping customers updated, offering...

  • Care Specialist

    7 days ago


    Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Social Worker to join our team in Enfield. As a key member of the Adults Community Team, you will work closely with colleagues to provide exceptional support services to vulnerable adults.The salary for this role is £31.04 per hour, making it an attractive option for experienced professionals...


  • Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job Summary:We are seeking an experienced Adult Care Specialist to join our team on a 3-month contract. The successful candidate will be responsible for completing Care Act assessments as part of a waiting list project.Key Responsibilities:Complete Care Act assessments with a focus on proportionate and strengths-based approaches.Work collaboratively with...


  • Enfield Town, United Kingdom Qualiteach Ltd Full time

    Job Summary:">We are looking for an experienced Graduate Teaching Assistant to join our team at Qualiteach Ltd. As a Graduate Teaching Assistant, you will provide support to students in a KS3, KS4 and KS5 class, helping them to stay on task and reach their full potential.">Key Responsibilities: ">">Deliver small group and 1:1 targeted intervention across the...


  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Co-worker

    7 months ago


    Enfield, United Kingdom Inspire Wellbeing Full time

    We are Inspire. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire we select those people whose personal values and behaviours align with our values. If you are inclusive, passionate, determined, kind, honest and innovative,...

  • Support Worker

    6 months ago


    Enfield, United Kingdom Inspire Wellbeing Full time

    We are Inspire. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire we select those people whose personal values and behaviours align with our values. If you are inclusive, passionate, determined, kind, honest and innovative,...

  • Co-worker

    6 months ago


    Enfield, United Kingdom Inspire Wellbeing Full time

    **_We are Inspire. _** We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire we select those people whose personal values and behaviours align with our values. If you are inclusive, passionate, determined, kind, honest and...

  • Support Worker

    7 months ago


    Enfield, United Kingdom Inspire Wellbeing Full time

    We are Inspire. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire we select those people whose personal values and behaviours align with our values. If you are inclusive, passionate, determined, kind, honest and innovative,...

  • Team Leader

    7 months ago


    Enfield, United Kingdom Inspire Wellbeing Full time

    We are Inspire. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire we select those people whose personal values and behaviours align with our values. If you are inclusive, passionate, determined, kind, honest and innovative,...