Current jobs related to Field Insurance Advisor - Bromley - Direct Line Group

  • Field Interviewer

    2 weeks ago

    Bromley, United Kingdom Ipsos Field Full time

    **About The Role**: 12- month fixed term contract job, £22,000 - £25,000 pa plus £2,000 annual performance bonus. Have you ever wondered where statements like ‘research shows’ or ‘5m viewers tuned in to this weeks’ episode of ’ comes from? The answer is, from surveys and interviews conducted by Market Research Interviewers! People like...

  • Customer Service Advisor

    2 weeks ago

    Bromley, United Kingdom Julie Rose Recruitment Full time

    Julie Rose Recruitment are seeking a **Customer Service Advisor** to join their client in Bromley. This role would suit someone with previous experience in Insurance, or for an ambitious college or university leaver with a keen interest in Insuranceto join the team. **Key Responsibilities of the Customer Service Advisor**: - Negotiate terms on behalf of...

  • Sales Advisor

    7 months ago

    Bromley, United Kingdom All Area Group Full time

    We are seeking a highly motivated and results-driven Sales Advisor to answer calls for a Plumbing & Pest control Company. As a Sales Advisor, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and achieving sales targets. Previous experience in pest control or plumbing would be an...

  • Sales Advisor

    7 months ago

    Bromley, United Kingdom All Area Group Full time

    We are seeking a highly motivated and results-driven Sales Advisor to answer calls for a Plumbing & Pest control Company. As a Sales Advisor, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and achieving sales targets. Previous experience in pest control or plumbing would be an...

  • Customer Service Advisor

    2 weeks ago

    Bromley, United Kingdom Julie Rose Recruitment Full time

    We are looking for enthusiastic customer service advisors for a professional services company based in the heart of Bromley. Training provided on the product but to be considered for this role, you will need to have worked in a customer service environmentsuch as an office, retail, fitness, hospitality etc. **Customer Service Advisor responsibilities will...

  • Parts Advisor

    7 months ago

    Bromley, United Kingdom MB Group Full time

    Our Client, a leading car manufacturer are currently looking for a Parts Advisor to join the business based out of their Bromley Dealership. We are currently looking for a **Parts Advisor **to join an exciting, leading and well-known car manufacturer. You will be required to provide accurate estimates for parts, ensuring that the customer is fully aware of...

  • Customer Service Advisor

    2 weeks ago

    Bromley, United Kingdom Julie Rose Recruitment Full time

    This is an exciting opportunity for a positive and passionate individual looking for a customer service role with a financial services organisation. Full training on product but you will need a good telephone manner and enjoy speaking to customers on thephone. You will be working in a customer service team that value their clients highly. - Full time role,...

  • Regional HR Advisor

    2 weeks ago

    Bromley, United Kingdom HR CAREERS & NATIONWIDE RECRUITMENT SERVICE Full time

    **Regional HR Advisor** **Paying up to £36,900 based on Salary £33,900 + Car Allowance £3,000** **Covering London and South East** As Regional HR Advisor, you will provide the best remote ER / HR support and advice to managers in a focused quality way. You will manage a wide range of cases escalated from NRS clients' HR Helpdesk; these will vary in...

  • Mortgage Insurance Expert

    4 weeks ago

    Bromley, United Kingdom Openwork Services Limited Full time

    Join Our TeamWe are a highly successful brokerage in Bromley, London, seeking a Protection Advisor to join our team. As a Protection Advisor, you will work closely with mortgage advisers to generate appointments for protection and provide tailored recommendations and expert guidance on Protection products.Estimated Salary: £60,000 - £80,000 per annum,...

  • Client Servicing Advisor

    7 months ago

    Bromley, United Kingdom Bank of America Full time

    **Job Title: Client Servicing Advisor** **Corporate Title: Up to Assistant Vice President** **Location: Bromley** **Company Overview**: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...

  • Field Agent Credit Management Br

    1 week ago

    Bromley, United Kingdom Novax Recruitment Full time

    Field Agents required by the UK's leading Credit Management agency, excellent opportunity for excellent financial reward. Field Agents required by the UK's leading Credit Management agency, excellent opportunity for excellent financial reward. The Role The Company They are the best performing credit management agency in the UK, so you will be joining an...

  • Ifa Compliance Auditor

    2 weeks ago

    Bromley, United Kingdom Reed Insurance Full time

    **IFA Assistant Compliance Auditor** I am working with a well-established Bromley based IFA firm who are looking for a Compliance Auditor to join their successful team on a permanent basis **Summary of Role** To provide monitoring support to ensure the company complies with all relevant regulations and to contribute to the management of conduct risk,...

  • Treasury Client Service Advisor

    7 months ago

    Bromley, United Kingdom Bank of America Full time

    **Job Title: Treasury Client Service Advisor** **Corporate Title: Up to Assistant Vice President** **Location: Bromley** **Company Overview**: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients,...

  • Field Agent

    7 months ago

    Bromley, United Kingdom Resolvecall Full time

    **Field Agent Position based in Bromley (BR Applicants only)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Temporary Sales Advisor

    7 months ago

    Bromley, United Kingdom H&M Full time

    Company Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and eager? -...

  • Sales Assistant

    2 weeks ago

    Bromley, United Kingdom O2 Full time

    **Location**: Bromley** **Hours**: 16hrs per week **Starting salary**: £10.41 per hour + lots of great benefits We’re looking for a **Part**-**Time Retail Advisor** to join #TeamO2 in **Bromley.**You don’t need to have years and years of retail experience or have worked in Telecoms before. We look for people who love having great conversations and are...

  • Field Service Engineer Electro Mechanical Coffee

    1 week ago

    Bromley, United Kingdom Concept Resourcing Full time

    Calling all skilled coffee / vending engineers. I am currently recruiting for a Field Service engineer to work direct for a leading international company within the coffee/espresso machine industry. The role is based in Bromley **The Role**: - Install, commission, and set up the commercial coffee equipment - Perform pre-planned preventative maintenance...

  • Customer Service Advisor

    2 weeks ago

    Bromley, United Kingdom Julie Rose Recruitment Full time

    Julie Rose Recruitment are seeking a **Customer Service Administrator** to join their client in Bromley within the travel department. This role is an entry level opportunity for an ambitious college or university leaver with a keen interestin insurance. Full training will be provided. **Key Responsibilities of the Customer Service Administrator**: -...

  • Motor Vehicle Technician

    2 weeks ago

    Bromley, United Kingdom The Solution Auto Full time

    **Motor Vehicle Technician - Bromley** We have an excellent opportunity for a Vehicle Technician to work for one of the world's most iconic brands and join a prestigious dealership. Please note: To be considered for this role, you must hold a full UK driving licence. About the role As a Vehicle Technician, you will be reporting to the Workshop Controller...

  • Customer Experience Advisor S1 Bromley Everyday

    2 weeks ago

    Bromley, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Bromley | Everyday Banking Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting for a Customer Experience Adviser to help cover peak periods and holidays; this is a flexible contract enabling you to balance your work commitments with other things you want to do. T his...

Field Insurance Advisor

7 months ago

Bromley, United Kingdom Direct Line Group Full time

**About us**:
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives
- giving them peace of mind now and in the future.

This is an exciting opportunity to join our Field-based Claims team as a **Field Insurance Advisor **on a full-time, permanent basis. This role will require you to visit customers where additional support is required, including vulnerable customers and other ad-hoc visits.

**The role**:
You'll manage Home, SME & Commercial claims and you'll conduct on-site customer visits, assess digital evidence, and support PR opportunities identified in connection with Surge Events and DLG response, where insured properties have been impacted. Your commitment to exceptional customer service will result in outstanding Net Promotor Scores.

You must live in and around the **South East**, the **Midlands **or **Peterborough**, as this is where your customers will be based and your on-site visits will take place.

**What you'll be doing**:

- Achieve and exceed important business metrics
- Take responsibility and accountability for Home and Commercial claims
- Potential to retain claims exceeding Delegated Authority under the supervision of Technical & Large Loss teams
- Identify the most suitable claims settlement solutions for our customers, utilising our supply chain
- Ensure compliance with company rules, encompassing policy coverage, indemnity, record management, reserving, diary management, process activities, repudiations, recoveries, payments, and GDPR
- Collaborate with our Disaster Restoration and Recovery teams to validate field visit-required claims, ensuring control of indemnity costs and supporting the customer journey
- Provide support for Customer Relations when field visits are necessary for resolving complaints
- Take ownership of informal complaints regarding claims, summarise and assist with formal Commercial complaints to facilitate resolution
- Determine necessary rectification works and act as the point of technical referral for any variation, in scope of the work required
- Support Home and Commercial claims involving subrogated recovery elements by carrying out investigations and providing information relevant to possible recovery opportunities
- Maintain relationships with Operational areas, aiding office-based Home and Commercial claims handlers where required
- Provide technical support to Area Managers, aiding in the maintenance of working relationships with our Home Repair Network
- Follow the principles of Consumer Duty
- Take ownership for developing and maintaining your own capabilities
- Identify, own and manage the risks involved in running our business, appropriate to the role and following the DLG risk framework

**What you'll need**:

- Experience in Field adjusting, Home, SME & Commercial policy interpretation
- Experience working within a Commercial and Domestic background
- An understanding of current construction methodology
- Located in and around the South East, the Midlands or Peterborough
- Previous knowledge and experience of Insurance Claims

**Ways of Working**:
You will be predominantly home working but from time to time we may ask you to come into one of our offices for meetings or collaboration sessions.

Read our flexible working approach here.

**Benefits**:
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- 9% employer contributed pension
- Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Plus many more

**Being yourself**:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

LI-Hybrid

LI-CL2