Performance and Information Officer

3 weeks ago

Wickford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

An exciting opportunity has arisen for a motivated and enthusiastic individual to fill an Information and Performance Analyst post based
within the Business Analysis and Reporting team. The post holder will be responsible for:

- Producing performance and quality reports from multiple work streams
- Designing and maintaining routine reports
- Extracting information from multiple clinical systems and providing analysis

This post will focus primarily on reporting our Community Health services that use SystmOne. Whilst not a requirement, please make any

The Performance and Information Officer will frequently represent the directorate as a “first point of contact”, for performance and business reporting requirements. Working directly with the operational directorates, and also corporate directorates, the post-holder will develop and provide complex reports, on both a regular and ad-hoc basis. This work will be aimed at supporting operational & resource management, business planning and the corporate requirements of the Trust.
The post-holder is responsible for supporting performance improvement projects across the Trust, advising services on the actions required to improve their adherence to national and contractual standards.
The post-holder will play a significant role in the development of the Trusts performance and business reporting procedures and systems.
The post-holder may be required to attend meetings to present analysis to a variety of audiences including senior managers. The post-holder will be required to explain report findings and resolve data issues.
The post extends across the entire geography of the Trust and attendance at meetings and support to operational directorates may require travel.

The post will involve working in a team of analysts, meeting on a regular basis to discuss all aspects of the position. There will be departmental meetings with fellow analysts from other areas of trust healthcare. More details can be found in the job description.
1. To have a strong knowledge of systems used within the Information Team and be adaptable and able to learn about service or corporately based information systems, and to be able to extract data from them and analyse it.

1. To extract complex data from multiple Trust systems, using multiple, querying methods and languages.

1. To be responsible for production and development regular reports using appropriate query languages and software packages to analyse and interpret Trust performance.

1. To provide clear and concise written reports on performance indicators to staff within the organisation, this will involve the presentation of data in a clear and understandable format.

1. To work closely with operational services to improve areas of performance, communicating the need for change and giving a plan of how this is to be achieved.

1. To understand and be able to explain performance targets in an understandable way to staff.

1. The post holder will support the coordination of Quality and Performance reporting to Trust Commissioners and of the Trustwide Quality and Performance Report

1. To support the development and ongoing maintenance of performance dashboards which ensure the right information is available at the right times at all levels of the organisation. This will include the technical development of dashboards

1. To support designated projects in relation to performance improvement, national and/or contractual requirements.

1. The post holder will identify methods of measurement for targets; milestones and timescales for all performance improvement projects, in order to ensure an evidence based approach

1. To support operational managers and clinicians in the decision-making process by ensuring that the information generated by the team is accurate, timely and ‘fit for purpose’.

1. To support operational managers and clinicians in the achievement of all performance related targets, including CQC targets and locally set Commissioner and Local Authority targets

1. To analyse and interpret a range of performance and business data, identifying areas of concern and presenting options for resolution of concerns and improvement in service performance.

1. The post holder will track and monitor progress and report progress against identified measures on a regular basis to various stakeholder groups.

1. To respond to adhoc questions and requests for reports, which may often have short deadlines, effectively and efficiently.

1. To support the Performance Improvement Managers in monitoring the performance of the organisation against all national and contractual standards and identifying areas for improvement and the relevant remedial action(s).

1. The post holder will have regular contact with staff across the Trust and must always behave in an appropriate and polite manner, working collaboratively and having the knowledge to know where the boundaries of confidentiality lie.

1. The post holder will demonstrate a flexible ap

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