Operations Executive

2 weeks ago


Walsall, United Kingdom Expo Floors Ltd Full time

Are you in search of a dynamic and rewarding career within the high paced exhibition industry? Our client, a highly regarded exhibition and events contractor with an impressive track record spanning over 30 years is experiencing remarkable growth and is now expanding its operations team. This is your chance to join a market leader that thrives on innovation, creativity and delivering unparalleled services and experiences to clients. If you are motivated, have a high level of attention to detail and ready to make your mark in a thriving industry, they want your on their team

**Duties Include**
- Ownership of client journey and experience from enquiry to execution
- Contact warm clients and offer services to increase turnover for designated projects
- Understanding clients requirements, and offer professional advice, to calculate a price for works to be formatted as a formal quote
- Follow up quotes and manage objections from perspective clients
- Raising invoices in line with quotes and client orders
- Booking out, create dispatch requests for the warehouse and ordering required materials
- Management and planning of on-site resource and schedules
- Allocating transport from the fleet and ordering additional as required by the project
- Support team members with their workload as and when required

**Desired attributes**
- Exhibition / Events experience is preferable
- Sales / Customer service experience
- Operations experience
- Ability to build and maintain client relationships
- Strong communication skills both written and verbal
- Confident B2B communication
- Be comfortable working under pressure and to deadlines
- Be able to work independently and as part of a team
- Strong numerical, literacy and spoken skills
- Eagerness to learn & develop
- Competent IT skills

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Operations: 1 year (preferred)
- Customer Service: 1 year (preferred)
- Sales: 1 year (preferred)
- Exhibitions / Event: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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