IT Support Specialist for Operational Excellence
2 days ago
About the Role
Fleetcor is a global technology organization that empowers businesses to control, simplify, and secure payment solutions. We are seeking an experienced IT Support Specialist to join our team and contribute to operational excellence in supporting internal and external client production systems.
Key Responsibilities:
- Elevate incident management by ensuring high-priority issues are progressed effectively and resolved promptly.
- Maintain optimal system functionality by conducting regular checks, identifying areas for improvement, and implementing corrective actions.
- Collaborate with Infrastructure and Application teams to ensure seamless delivery of Fleetcor IT services aligned with customer expectations.
- Analyze complex issues, applying problem-solving skills to develop effective resolutions and communicate findings to cross-functional teams.
- Prioritize tasks efficiently in a fast-paced environment, leveraging experience in SQL to optimize query creation and execution.
- Develop strong relationships with departments through exceptional interpersonal communication skills, facilitating effective knowledge sharing and collaboration.
Required Skills and Qualifications:
- 2+ years of experience in IT support or related fields, with expertise in incident management, system administration, and troubleshooting.
- Proficiency in SQL, including query creation and execution, to analyze data and drive business insights.
- Excellent analytical, problem-solving, and communication skills, with the ability to articulate technical information to non-technical stakeholders.
- Ability to work under pressure, multitask, and prioritize tasks effectively in a dynamic environment.
- Experience working with Agile methodologies and ITIL frameworks a plus.
Benefits and Perks:
- A competitive salary range of $65,000 - $85,000 annually, commensurate with experience.
- Ongoing opportunities for professional growth and development within a global company.
- Access to a comprehensive benefits package, including medical, dental, and vision coverage.
- Flexible hybrid work arrangements, allowing for a better work-life balance.
- A generous retirement plan with 5% employer contribution.
- 25 days of paid time off, plus holiday buy/sell options.
About Fleetcor:
Fleetcor is a leading provider of specialized payment solutions for businesses worldwide. Our innovative approach empowers customers to streamline payments, reduce costs, and enhance financial performance. As an IT Support Specialist at Fleetcor, you will be part of a talented team dedicated to delivering exceptional service and driving business success.
-
Operational Support Specialist
1 month ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Walsall is seeking an Operational Support Specialist to join our fast-paced environment. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to achieve goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Service Excellence Specialist
4 weeks ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are looking for a Service Excellence Specialist to deliver outstanding customer service. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Operations Support Specialist
4 weeks ago
Walsall, Walsall, United Kingdom Primark Full timeJob DescriptionKey Responsibilities:Provide operational support to the retail teamAssist with daily store operationsEnsure excellent customer serviceRequirements:Full time/part time availabilityEmployee - permanent contractUnited Kingdom locationAbout the Role:As an operational support team member, you will play a vital role in ensuring the smooth operation...
-
Chief Operating Officer
3 weeks ago
Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full timeJob SummaryThis is an exceptional opportunity for an inspirational and motivated operational leader to support our commitment to delivering outstanding care to all patients.We are seeking a seasoned operational leader with proven leadership skills and a track record of service improvement to join our team at Walsall Healthcare NHS Trust.The successful...
-
Retail Support Specialist
4 weeks ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Walsall is seeking a Retail Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and supporting the operational workflow. This is an excellent opportunity for someone who is passionate about delivering excellent customer experiences and working as part of a...
-
Operational Excellence Team Lead
3 weeks ago
Walsall, Walsall, United Kingdom Village Hotels Full timeMeetings and Events Operations Team Leader About the RoleThe Meetings and Events Operations Team Leader is responsible for ensuring the smooth operation of events at Village Hotel Clubs. This includes working closely with the events team to ensure that all tasks are completed to a high standard and that the events run without issue. Key...
-
Operational Support Specialist
4 weeks ago
Walsall, Walsall, United Kingdom Primark Full timeJob DescriptionKey Responsibilities:• Assist in the operation of retail stores• Provide support to the retail team• Maintain a high level of customer service• Work collaboratively with colleagues to achieve store goals• Participate in training and development programs to enhance skills and knowledgeJob Type:Employee - PermanentCountry:United...
-
Operational Excellence Manager
7 days ago
Walsall, Walsall, United Kingdom TJX Companies, Inc. Full timeTJX Europe is a leading off-price retailer, operating TK Maxx and Homesense stores across the UK.About the RoleWe are seeking an experienced Shift Operations Manager to join our team. As a senior leader, you will be responsible for overseeing all departments as Duty Manager of the site, ensuring the business plan is executed to achieve site targets.Key...
-
Waste Operations Specialist
5 days ago
Walsall, Walsall, United Kingdom Biffa Waste Services Limited Full timeAbout Biffa Waste Services LimitedAt Biffa, we're passionate about working with waste to create a more sustainable future. With over 11,500 people across the country, we're committed to providing rewarding careers that challenge and inspire.Job Title: Waste Operations SpecialistLocation: AldridgeThis role offers an excellent opportunity to join our team in...
-
Operational Support Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000Be Part of a Winning CultureAt beBee Professionals in Walsall, we're seeking enthusiastic and dedicated individuals to join our vibrant team as Team Members. As a key member of our operational team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
-
Operational Support Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000Be Part of a Winning CultureAt beBee Professionals in Walsall, we're seeking enthusiastic and dedicated individuals to join our vibrant team as Team Members. As a key member of our operational team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
-
Launch Operations Specialist
4 weeks ago
Walsall, Walsall, United Kingdom M-Tec Engineering Solutions Full timeLaunch Operations SpecialistM-Tec Engineering Solutions is seeking a skilled Launch Operations Specialist to lead and coordinate new project launches into plant. This role is responsible for leading feasibility reviews, completing feasibility commitments, and coordinating implementation of actions arising from reviews.Key Responsibilities:Lead Feasibility...
-
Maintenance Operations Specialist
4 weeks ago
Walsall, Walsall, United Kingdom Biffa Careers Full timeAt Biffa Careers, we are seeking a skilled Maintenance Operations Specialist to join our team. The successful candidate will be responsible for driving plant availability through the implementation of planned preventative maintenance and inspection programs.The role holder will be responsible for ensuring all maintenance activities are carried out in a...
-
Crane and Lifting Operations Specialist
2 days ago
Walsall, Walsall, United Kingdom Pioneer Selection Full timePioneer Selection is a renowned leader in the crane and lifting equipment sector. We are currently looking for a Crane and Lifting Operations Specialist to join our team in Walsall, West Midlands.The successful candidate will work closely with clients to identify and implement effective lifting and rigging solutions, ensuring safe and efficient operations....
-
Crane & Lifting Equipment Operations Specialist
2 weeks ago
Walsall, Walsall, United Kingdom Pioneer Selection Full timeAbout Pioneer SelectionPioneer Selection is a leading organisation in the industry, and we are currently seeking a Crane & Lifting Equipment Operations Specialist to join our team.Job Summary:We are looking for an experienced Crane & Lifting Equipment Operations Specialist to cover the Walsall, West Midlands area. The ideal candidate will have strong...
-
Kitchen Operations Specialist
1 month ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £24,000 - £28,000beBee Professionals is seeking a skilled Kitchen Operations Specialist to manage a specific section of the kitchen, ensuring high culinary standards are met consistently.Key Responsibilities:Oversee the preparation and presentation of dishes in your assigned section.Ensure the quality and consistency of dishes served.Collaborate with the culinary team to...
-
Kitchen Operations Specialist
4 weeks ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £24,000 - £28,000beBee Professionals in Walsall is seeking a skilled Kitchen Operations Specialist to join our culinary team. As a key member of our kitchen team, you will be responsible for managing a specific section of the kitchen, ensuring that high culinary standards are met consistently.Key Responsibilities:Oversee the preparation and presentation of dishes in your...
-
Launch Operations Specialist
4 weeks ago
Walsall, Walsall, United Kingdom M-Tec Engineering Solutions Full timeAn exciting opportunity has arisen for a Launch Operations Specialist to join M-Tec Engineering Solutions.The successful candidate will be responsible for leading and coordinating new project launches into plant, ensuring timely manufacture, inspection, test, and delivery of customer samples.Key responsibilities include:Leading feasibility reviews,...
-
Warehouse Operations Specialist
1 month ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a skilled Warehouse Operations Specialist to join our logistics team in Walsall, United Kingdom. The role involves handling goods, preparing orders, and ensuring the warehouse runs efficiently.Key Responsibilities:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining inventory...
-
Commercial Support Specialist
4 weeks ago
Walsall, Walsall, United Kingdom VGC Full timeJob Title: Commercial Support SpecialistJob Summary:We are seeking a highly skilled Commercial Support Specialist to join our team at VGC. As a key member of our project team, you will be responsible for providing essential commercial support to ensure the successful delivery of our projects.Key Responsibilities:Ensure timely and accurate cost and value...