Operational Team Lead

19 hours ago


Walsall, Walsall, United Kingdom TK Maxx Full time
About the Role

As an Operational Team Lead at TK Maxx, you will play a key role in ensuring our stores are stocked with off-price products that meet our customers' expectations. This involves leading large-scale teams to effectively execute operational and functional goals through partnering, coaching and leadership.

You will be responsible for resource planning within the department, managing day-to-day KPIs across your shift in collaboration with the rest of the site. Your task will be to shape a culture of effective performance through high-performing teams and individuals, spotting talent and developing potential.

Additionally, you will manage all HR and payroll processes, ensuring a fair and consistent approach is applied in line with TJX policies and procedures. You will also identify areas for improvement and implement best practices to ensure everyone understands their role.

About You:

  • You have a proven track record of identifying and developing talent and can get the best out of every team member.
  • You are a skilled problem solver who can think on your feet and adapt to new situations.

What We Offer:

  • A competitive salary of £40,000 per annum.
  • A 4-day working week with opportunities for overtime.
  • A fixed, 3-week rota so you know exactly when you will be working.
  • A generous benefits package including 10% discount.


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