Service Administrator

3 weeks ago


London Borough of Wandsworth, United Kingdom Glowarm Central Heating Ltd Full time

Part time Service Administator required for friendly Mitcham based central heating company. This is your chance to join a friendly team at one of London and the South's leading central heating companies.

**As Service Adminstrator your key responsibilities will include**
- Arranging customers appointments and engineers workloads
- Speaking with customers and resolving any issues / enquiries
- Dealing with our contract clients such as estate agents and insurance companies
- Database entry
- Invoicing
- Administrative & general office duties.

**Skills Required**:

- Microsoft Windows
- Microsoft Office (Excel / Outlook / Word)
- Good telephone manner essential
- Able to work calmly under pressure
- Experience in customer service environment
- Excellent communication skills
- Keen to learn and work within a team
- Previous experience in the heating industry an advantage but not crucial, as training given.

**In return for your skills and experience, you will receive**
- 20 days paid holiday, increasing to 25 days with length of service, plus 8 bank holidays (pro-rata with part time hours)
- Paid overtime

**Hours**

Part time, flexible - 20 hours minimum, with the chance of doing more if possible or required.

Some Saturday mornings are required during busy winter periods, paid at overtime rates.

**Job Type**: Part-time

**Salary**: From £12.00 per hour

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer Service type: 3 years (required)

**Language**:

- English (required)

Work Location: One location



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