Client Transition Oversight

2 weeks ago

London, United Kingdom Deutsche Bank Full time

**Job Title **Client Transition Oversight

**Location **London

**Corporate Title **Vice President

Fixed Income & Currencies (FIC) Client Enablement is a new function sitting within the broader FIC Chief Operating Office (COO) Group and plays a key role in driving the strategic revenue and growth initiatives of the Institutional Client Group. Specifically, it aims to deliver a seamless and competitive client experience when getting counterparties good to trade and then dealing with Deutsche Bank; and innovative client relationship management tooling that facilitates effective and profitable client coverage with considered allocation of resource.

You will perform a client-facing role covering a number of the Institutional Client Group’s (ICG) highest priority clients. You will be responsible for managing their funds onboarding pipeline with them proactively; organising and coordinating functional inputs to the internal process (across Credit, Legal, Onboarding Case Management & others) and face off directly to the key relationship managers in ICG.

**What we’ll offer you**

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

**Hybrid Working**

We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.

You can expect:

- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

**Your key responsibilities**
- Day-to-day coverage of approximately 10 key ICG clients making sure that their funds onboarding and related needs are met efficiently; that they have full transparency on progress and issues, and you are their single point of contact and trusted advisor in the space
- Partnering closely with Operational Client Relationship Management (OCRM) counterparts to ensure seamless operation health of the broader client relationship
- Close partnership with all functions impacting the funds onboarding processes ensuring key resources are made available as required and all working shared and well-articulated priorities
- Defining a target state that delivers a high quality, systematic and efficient client experience in funds onboarding
- Supporting a change agenda and programme of work to deliver that target stat

**Your skills and experience**
- Experience in building and managing business process with multiple stakeholders and inputters
- Proven ability to see the big picture/end goal and define target state processes that are both client-centric and achieve internal efficiency and robust control
- Knowledge of Investment Banking business areas (the products; clients and their motivations)
- Collaborative and disciplined approach to problem-solving and work dynamically across multiple functions
- Ideally have experience in client onboarding or similar roles (client facing ideal but not required)

**How we’ll support you**
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)

**About us and our teams**

Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

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