Client Content Oversight Analyst

3 weeks ago

London, United Kingdom eFinancialCareers Full time

**Job Purpose**

Intercontinental Exchange Inc. (ICE) is looking for a Client Content Oversight Analyst to join our London based team. ICE is a leading global financial information services provider with an established track record of providing mission-critical, high qualityfinancial information and value-added services, including real-time data, pricing and reference data, fixed income evaluations, security and portfolio analytics and customized financial information portals and terminals.

**Responsibilities**
- Support routine customer engagements to understand customer workflows and use of services.
- Provide concise analysis and findings regarding compliance with client agreements.
- Work collaboratively with the Pricing & Analytics relationship teams to manage customer and business risks.
- Work with internal teams to remediate any findings and any issuance of new or amended contracts.
- Develop relationships with various internal stakeholders, and external customers to promote and support the advancement of the Client Content Oversight program.
- Identify and implement process improvement enhancements across internal workflows.
- Participate in management initiatives and ad-hoc special projects.

**Knowledge and Experience**
- Bachelor’s degree (or foreign equivalent) is required
- Financial data and content licensing experience with a market data vendor and/or market data management within a financial institution
- Negotiating commercial agreements with strong negotiation skills
- Strong familiarity of exchange and vendor data policies with respect to pricing, reference, corporate action, real-time, derived, and index data
- Knowledge of financial services player types and associated desktop and feed workflows
- Relationship management experience a plus, particularly across senior leadership team
- Advanced proficiency with MS Office Suite
- Excellent communication skills
- FISD FIA certification a plus

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