See more Collapse

Revenue Officer

1 month ago

Keynsham, United Kingdom Bath & North East Somerset Council Full time

**Hours: 37 per week**

**Contract Type: Permanent**

**Service Area: Revenue Services**

**Department: Debt Recovery Team**

Are you someone who is comfortable using digital and IT, looking for a fresh challenge? Can you combine attention to detail with excellent customer service?

Then a role with our Revenues team may just be right for you.

We are a highly successful unitary Local Authority, responsible for delivering a wide range of vital public services, from highways management to complex social support. Within a professional Finance Service, the Revenues Team is responsible for the billing and collection of Council Tax, Non-Domestic Rates and Business Improvement District Levy and we work proactively to support the changing needs of the organisation to ensure the best possible experience for all customers.

You will be a reliable and conscientious person, with a good work ethic and a keen attention to detail. You will ideally have some experience of working in a team and providing an excellent service to others. You will be patient and diplomatic, with an ability to negotiate on all levels to gain the best possible solution for both Customer and Service, with an ability to use initiative to solve both expected and unexpected problems as well having the ability to use IT systems to interpret and input data and information accurately.

You'll relish a new challenge and find opportunities to make a difference whilst being comfortable working flexibly and communicating by telephone and digital channels. This post offers the chance to develop your key skills and opportunities to contribute to improving our performance and ample scope to develop as a member of the service.

**The role**

This key role, working as a member of the Debt Recovery team, will give you the chance to make a real contribution to improving the collection of revenue. Directly responsible to the Team Leader, you will work in a team to develop the service and provide information to finance colleagues and others.

We know you keep a close eye on the specifics, so you'll want to read through our job description and person specification to learn more about what's involved and the skills we're looking for.

**The rewards**

This role comes with a collaborative and flexible working culture, a generous benefits package and plenty of opportunity to further your leadership skills and professional development. Although the role is based in our new Civic Centre in Keynsham, you will have the opportunity to work flexibly from home and from our various offices.

**To apply**

**Why B&NES Council?**

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:

- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme - whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES

**Interested to find out more?**

**To apply**

Bath & North East Somerset Council has one overriding purpose - to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be **Bold, Empowered, Supportive **and** Transparent**.

**As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.**

**Interview Date**: 10th July 2023

We have other current jobs related to this field that you can find below

  • Revenue Officer

    4 weeks ago

    Keynsham, United Kingdom Bath and North East Somerset Council Full time

    **At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.** **About the Team** Are you someone who is comfortable using digital and IT, looking for a fresh challenge? Can you combine attention to detail with excellent customer service? Then a role with our Revenues team may just be right for you. We are a highly...

  • Revenue Officer

    3 weeks ago

    Keynsham, Bath and North East Somerset, United Kingdom Bath and North East Somerset Council Full time

    At Bath & North East Somerset Council we have one overriding purpose to improve people's lives.About the TeamAre you someone who is comfortable using digital and IT, looking for a fresh challenge? Can you combine attention to detail with excellent customer service?Then a role with our Revenues team may just be right for you.We are a highly successful unitary...

  • Revenue Officer

    3 weeks ago

    Keynsham, Bath and North East Somerset, United Kingdom Bath and North East Somerset Council Full time

    At Bath & North East Somerset Council we have one overriding purpose to improve people's lives.About the TeamAre you someone who is comfortable using digital and IT, looking for a fresh challenge? Can you combine attention to detail with excellent customer service?Then a role with our Revenues team may just be right for you.We are a highly successful unitary...

  • Revenues Officer

    4 weeks ago

    Keynsham, United Kingdom Pamela Neave Employment Group Full time

    Keynsham (Remote) - Posted 15 hours ago Processing council tax (COA, discounts, exemptions etc) Dealing with queries by phone - Home based but will need to collet laptop etc from Keynsham, Bristol. **Qualifications**: Educated to GCSE standard including English and Mathematics or equivalent IRRV Technician / NVQ qualification or working towards Must have...

  • Trade Counter Sales Assistant

    4 weeks ago

    Keynsham, United Kingdom IBMG Full time

    **The Company** Established in 2005, CRS Building Supplies is an independent builders merchant with knowledgeable colleagues who have many years experience in the building trade. At CRS, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality building supplies every day through 14 branches in the South West,...